Job Description

Full Time (32 Hours) Hourly (14.25 - 14.25) South Queensferry

About Us:

We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a driven Supervisor to join our team.

Why Choose Burton & Speke, Your Locally Owned Starbucks:

13.75 per hour. Growth and development opportunities, fostering a culture of continuous learning and innovation. Flexible work schedule. Free drinks on shift Discounted food and drinks when you're not working . Fun and supportive team environment built on transparency, dignity, and respect. Access to an Employee Assistance Programme. Partner Recognition Programmes

The Role:

As a Starbucks Supervisor at Burton & Speke, you'll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You'll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.

What You'll Do:

Become an Expert:

Supervise and coach on Starbucks' beverage and food preparation, sharing your knowledge and expertise with the team.

Lead the Store:

Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.

Champion Customer Experience:

Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards.

Empower Your Team:

Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development.

Build a Strong Culture:

Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.

About You:

You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee. You're a natural leader with strong communication and interpersonal skills. You're detail-oriented with a strong work ethic and a commitment to achieving results. You're flexible and can handle multiple tasks simultaneously. You're enthusiastic and have a positive attitude. You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow. * You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.