Job Description

Who are we?

Millions of times each week a customer receives a drink from a Starbucks barista - but each interaction is unique. It's just a moment in time - just one hand reaching over the counter to present a cup to another outstretched hand. But it's a connection. We make sure everything we do honours that connection - from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

We became franchisees of the amazing Starbucks brand in 2015. We operate our own stores and hire our own teams, but we are guided by the product, brand and design which Starbucks create. Of course, we like to add our magic Queensway family sparkle in our 20 stores. We are a spirited bunch of high performers who live and breathe our company values of being kind, working together, challenging everything, and having fun.

The role

This position provides legendary customer service to all customers by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.

What you will get working for us

Brilliant training

You get a free product from store every week

Discounted merchandise

3 free drinks on shift

50% discounted food on shift

30% discounted food off shift

Enhanced leave to start a family - after all, we believe family comes first

Support whenever you need it through the Stronger Together programme within the Queensway Foundation, from legal troubles to financial concerns, we're here to help Opportunities to give back to those less fortunate through the Queensway Foundation

Killer company events - because teams who work best together have fun together

Mates rates at all our Point A Hotels in London, Scotland and Dublin

A Refer a Friend scheme - so if one of your pals passes probation, you get a bonus

Above national minimum wage, pay rates

o 16 - 17 6.59 per hour

o 18-20 8.86 per hour

o 21 and above 11.78 per hour

If you have excellent customer service skills, love to work in a team are a great communicator and are available to work flexible hours, we'd love to hear from you

Job Types: Part-time, Permanent

Pay: 6.59-11.78 per hour

Benefits:

Cycle to work scheme Discounted or free food Employee discount Free parking On-site parking Store discount
Schedule:

Monday to Friday Overtime Weekend availability
Experience:

Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person