Job Description

At Cloudinary, you'll play a pivotal role in shaping the future of digital media delivery. You'll have the opportunity to drive significant impact on customer outcomes and influence how global brands approach media at scale--all while collaborating with a talented, distributed team that values innovation, collaboration, and technical excellence.
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Responsibilities:

Architect and Deliver:

Design and implement custom Cloudinary solutions tailored to diverse customer use cases across web, mobile, eCommerce, digital publishing, and more.

Engage Enterprise Clients:

Lead technical discussions in customer workshops and discovery sessions, translating business needs into scalable architectures.

Be a Technical Authority:

Define and advocate for architectural best practices focusing on performance, maintainability, and scalability.

Communicate ROI:

Develop and present business cases demonstrating the value and impact of your solutions to stakeholders with varying technical backgrounds.

Elevate the Practice:

Mentor junior architects, share reusable components, and influence solution design standards within the team.

Own What You Build:

Act as Tier 3 support for the custom solutions you design, ensuring proactive documentation and support strategies.

Collaborate Globally:

Work seamlessly with colleagues and customers across different time zones and cultures, contributing to a high-performing international team.
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About you:

8+ years

of experience in solution architecture, technical consulting, or enterprise application development.

Cloud-native media expertise:

Proficiency with image/video management, CDN performance tuning, or media API integrations.

Hands-On Development Skills:

Proficient in at least one modern language commonly used in web or media development (e.g., JavaScript, Node.js, or Python). You're comfortable rolling up your sleeves to debug APIs, create sample apps, or build reusable integrations.

Business & Technical Balance:

Ability to distill complex technical solutions into clear, value-based messaging for non-technical audiences.

Enterprise Experience:

Comfortable working with global brands and navigating complex decision-making environments.

Subject Matter Expertise:

Demonstrated expertise in at least one domain relevant to Cloudinary and our customers (e.g., Digital Asset Management, web performance, eCommerce platforms, mobile-first delivery).

Documentation Skills:

Proficient in capturing architecture, support models, and long-term maintenance plans.
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Bonus Points:

Familiarity with platforms like Adobe Experience Manager, Contentful, Salesforce Commerce Cloud, or Shopify Plus. Experience working across multiple markets and languages within EMEA. Prior experience in technical pre-sales or post-sales implementation roles. A Master's of Business or Technology

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