Job Description

Carlisle
Bachelor
Technology
Bachelor
Ahold Delhaize Global Support
USA


What do we offer?


To be courageous
To live wholeheartedly
To keep growingWhat do you bring?


A team player
A customer-friendly attitude
A good sense of humor
Why Ahold Delhaize


Huge Impact
Work with fun and smart colleagues
(Inter)national growth opportunities
Go straight to:

Make a choice
How you can


make a difference
Ahold Delhaize is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Global Support Office (GSO) is based in Zaandam in the Netherlands, but GSO associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions. .

E2E Process Specialist Lifecycle

As our new E2E Process Specialist - Lifecycle, you will operate at the heart of a part of our global, fast-moving company. By designing, optimizing, and managing end-to-end processes within the HR Tech, Data Innovation, and Associate Experience, you ensure Ahold Delhaize has the processes and structures in place to continue our high-level performance.

About Ahold Delhaize

We're Ahold Delhaize, one of the world's largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 19 strong local retail brands all over the world, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

This involves:

As E2E Process Specialist - Lifecycle, you will be joining our HR Tech, Data Innovation & Associate Experience department. Our HR department is the driving force behind the people in our organization. Powered by our 'Best Talent' strategy, our HR teams ensure we're fully aligned to attract, retain, and develop people to perform to the best of their abilities. As Ahold Delhaize and the field of HR evolve continuously, we encourage our associates to grow with us. Personal development and learning are vital. The more we learn, the better we're able to ensure that the rest of the organization learns and develops too. We're collaborative, ambitious, and open, taking ownership of our work, and continuously challenge ourselves and each other. That said, we work hard and have lots of fun along the way, too.



You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continually invest in you and help you build on your talents and skills for the future.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

Process Design & Optimization:

Develop and implement efficient end-to-end HR processes for the employee lifecycle. Continuously refine processes to enhance effectiveness and user satisfaction.

Collaboration & Alignment:

Work closely with the Product Owner, Business Analyst, and Adoption Specialist to ensure processes align with business goals and user needs.

Data-Driven Decision Making:

Analyze data to identify process bottlenecks and inefficiencies. Use insights to drive process improvements and innovation.

Innovation & Improvement:

Introduce innovative solutions to enhance the associate experience. Implement continuous improvement practices and feedback loops.

Documentation & Training:

Create and maintain comprehensive process documentation. Provide training and support to associates on new processes and technologies.

User Satisfaction:

Monitor and improve user satisfaction with HR processes and technologies. Address user feedback and ensure smooth adoption of new processes.

Specific Lifecycle Responsibilities:

Employee Onboarding:

Design and optimize onboarding processes to ensure new hires are effectively integrated into the organization. Create engaging and informative onboarding materials.

Performance Management:

Develop and enhance performance management processes to ensure continuous employee development and alignment with organizational goals.

Career Development:

Implement processes that support employee career growth and development. Ensure employees have access to training and development opportunities.

Employee Offboarding:

Design and optimize offboarding processes to ensure smooth transitions for departing employees. Gather feedback to continuously improve the offboarding experience.

Compliance and Reporting:

Ensure lifecycle processes comply with legal and regulatory requirements. Generate reports and analytics to support decision-making and compliance.

Technology Integration:

Implement and promote the use of lifecycle management technologies. Provide training and support to ensure smooth adoption of these technologies.

What's in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Requirements

We think you'll be best geared for success if you meet the following requirements:


Bachelor's degree in Business, HR, Data Science, or a related field. Relevant experience in process management or HR technology, preferably within the employee lifecycle. Strong understanding of process design and optimization. Excellent communication, collaboration, and leadership skills. Proficiency with data analytics tools and HR technologies. Strong analytical skills with the ability to interpret complex data. Excellent organizational and time management abilities. Ability to work collaboratively with cross-functional teams. Problem-solving mindset with attention to detail.

now!

Are you keen to join the team? Even if you don't tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. now via the button on this page, or feel free to contact Katie Hillman via Katherine.hillman@aholddelhaizeusa.com if you have any questions.





At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.



The GSO sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future.


Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the linkto view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which GSO participates

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.


What

matters to us?
Ahold Delhaize is one of the world's largest food retail groups and a leader in both supermarkets and e-commerce. Together, we help people eat well, save time and live better - it's how we make a difference. And we do it because we care: for our customers, our people and the world around us.
###

Be courageous

"I realized how much impact you can truly have as an individual, working for such a huge international company."


###

Live wholeheartedly

"The support this company has always offered means the world to me."


###

Keep growing

"I feel the freedom to show initiative, propose changes and try new things. Having that freedom gave me wings to fly."


Meet your colleagues
Solution Architecture Manager
Robert N?mec
"We need to offer the best digital experience: that's our goal!"


Manager of Cyber Defense and Operations, Ahold Delhaize USA
Christy Elgee
"An endless race we must win"
Your workplace


would be like


Mega Image, Bucharest, Romania


Atrium, Zaandam, The Netherlands


Albert Heijn floor, Zaandam, The Netherlands


Albert Headquarters, Prague, Czech Republic


Headquarters Delhaize, Asse, Belgium


Gall&Gall floor, Zaandam, The Netherlands


Maxi office, Belgrade, Serbia


Mega Image, Bucharest, Romania


Atrium, Zaandam, The Netherlands


Albert Heijn floor, Zaandam, The Netherlands


Albert Headquarters, Prague, Czech Republic


Headquarters Delhaize, Asse, Belgium


Gall&Gall floor, Zaandam, The Netherlands


Maxi office, Belgrade, Serbia


Mega Image, Bucharest, Romania


What our selection


process looks like?
1
Application


your enthusiasm for Ahold Delhaize or of our great local brands -- explain why do you want to work for us and how you can add value. Your goal is to engage the hiring manager and to get them thinking about you as a potential new hire. Give it your all!


2
Job interview(s)


After you have been selected and depending on the role, you will be invited for one or more job interviews. The job interview, which is a two way conversation, will take place online (via Teams) or at the office. You will be informed by the recruiter. This is your moment to shine (but you always do ofcourse)


3
Online Assessment


When both parties would like to continue the conversation you will be invited for an online assessement, also known as pre-employment tests. The purpose of the test is helping hiring manager determine whether a candidate has the skills, work style, knowlegde of personality to succeed in a the role.


4
Job Offer


We are thrilled to get you onboard and would like to offer you the job. In this phase we start the conversation about the details which comes with the job, such as compensation, benefits and other contract details.


5
Welcome the Ahold Delhaize family


We do our utmost for you to feel at home, heard and valued and encourage you to be courageous, live wholehearted and keep growing. Therefore, we start the (pre)onboarding process as soon as you accepted the job offer. This process includes a technical and functional onboarding within Ahold Delhaize or our great familiy of local brands.


Need help with application or orientation?
Hello, send me a message and I'll be happy to help you


Katherine Hillman
Talent Acquisition Partner