Job Description

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada\xe2\x80\x99s Great Places to Work six years in a row! Would you like a role that makes a real world impact? We are now looking for a talented and committed individual to join our Intelligence team in Leeds. It is only in diversity that we can tackle global problems; our analysts come from a wide range of nationalities and together we speak over 50 languages. Our intelligence makes a huge difference; every year we protect millions of the most vulnerable from the most egregious forms of exploitation. In this role you will be identifying online threats across a number of risk areas including, but not limited to, child endangerment, violent extremism, and suicide and self-harm. This role is ideal for anyone wanting to use research, intelligence and analysis to make the internet a safer place for everyone.

Requirements

• A genuine interest in online safety meaning you are committed to proactively researching new trends and areas of risk.
• Demonstrable knowledge and experience of the online child safety/risk space.
• Project management skills to organise and prioritise the delivery of content from a small team, based across time zones.
• Ability to deliver small scale training programs and 1-1 training of new recruits.
• A keen problem solver who is highly inquisitive in nature.
• Excellent communication skills, particularly the ability to write concise and informative reports.
• Ability to work and communicate with teams from around the world, writing up handover notes and meeting outcomes.
• A demonstrable interest in intelligence and intelligence analysis.
• Subject matter knowledge in a specific threat area, preferably at least one of the following, child endangerment and suicide and self-harm.
• Ability to work in content moderation queues that may feature graphic or distressing content.

• There will be rotating weekend working required in this role.

Essential Experience:

• Fluent proficiency in English language.
• A degree level qualification or equivalent experience.
• Use of innovative methodologies to collect data from social media platforms.
• Experience in a research, safeguarding or intelligence related field or similar role.
• Existing knowledge and ability to carry out research across different social media platforms.
• Excellent research and report-writing skills, critical thinking, and attention to detail.
• Ability to prioritise, manage deadlines and workloads across multiple issues/cases.
• Creativity and flexibility in addressing specific case or project needs and changes of circumstance.

It is not required, but any proficiency in the following languages is highly desirable: Arabic, Chinese, Spanish, Hebrew.

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision.We offer an excellent salary and benefits package which includes:

• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays (20 days in the US)
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan / Healthcare, dental and vision plan
• An attractive pension / 401k retirement plan scheme
• Cycle to Work Scheme
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist
• Flexible working opportunities

Statement: \'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post. Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com, a Kroll business is committed to creating an inclusive work environment. We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.