Job Description

Reporting to the Spares Sales Team Leader, EMENA, this position will oversee the full sales process of selling service kits and spare parts to customers across a number of territories. Working alongside the service delivery, technical, sales, order processing, logistics and operation teams to ensure that our customers are receiving the correct spare parts within their expected time frame. This person will be tasked with building relationships with key personnel to grow service revenue within their designated territories.


Responsibilities include, but are not limited to:


Proactively contacting our distributors to promote the sale of our service kits Working closely with our tech support team to provide recommendations and quotations relating to service and repairs Developing relationships with distributors through good communication to grow service revenue Creating sales quotations for both new and existing customers Service sales administration, managing customer install base and sales lead information Working closely with management team to implement our sales strategy for EMENA territories Developing effective working relationships with colleagues and customers across the territories Meeting KPIs in terms of response times to our inbound requests Using CRM systems with all relevant customer information and orders Ability to learn and understand the technical aspects of our products in relation to what we are selling and recommending to our customers.

With strong customer focus experience, ideally in end user and/or B2B sales, you will have excellent organisational skills with the ability to create basic excel reports. You will also have demonstrable experience of building relationships and gaining trust via the phone/email and direct interaction with customers where appropriate.


You will also possess:


Self-motivation with the ability to plan time effectively and prioritise Ability to manage relationships with a wide range of stakeholders, both internal and external, including customers and colleagues both at a national and international level Ability to communicate clearly and accurately by adopting a range of styles Resilience - remains effective and positive in the face of pressure Results driven, ability to manage personal and team target

Our values are structured around our colleagues, our customers and our service, our priority is always on delivering successful outcomes for our customers. At the heart of Peak is a focus on 'doing the right thing', it's an informal approach but one which is well-known and understood throughout our business.


Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. After over 20 years of sustained growth, Peak is well established as a dominant player in laboratory gas generation - a market which is estimated to be worth over 250m globally, and still growing. With over 20 overseas offices across every continent and over 700 staff globally, Peak is one of Scotland's manufacturing success stories of the past decade.

We offer a competitive package, and opportunities to develop within an expanding international company.

Peak Scientific is an equal opportunity employer and values diversity at our company. We welcome applications from all qualified individuals regardless of their religion and beliefs, race, sexual orientation, age, gender identity, disability or any other protected classification.