Job Description

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Spares Parts Processor to join our team and work in partnership with the technical/operational management and engineer/merchandiser community in Selecta to deliver the best quality of services through the spares department. In addition, working to ensure there is a quality and cost-effective service delivery to the business for the supply of parts and technical expertise.
About Selecta Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities, and hospitals and everywhere in-between.
Responsibilities

• Receive inbound parcels from suppliers and match them to system purchase orders. Ensure the deliveries have the correct quantities and are in good order.
• Pick and pack items to picking sheets accurately. Ensuring the parcels are packed in a way they will reach the destination in a good condition.
• Assist with enquiries with delivery of parts through the spares supply chain with both parts suppliers and transport providers.
• Managing returns and rejections professionally & promptly with suppliers. Feeding back bad practice by engineers to the department Manager.
• Ensure that any parts that need to be disposed of are handled though the correct processes .(WEEE disposal)
• Monitor issues with part supply and ensure there we are holding stock of parts that could cause an issue with reactions to breakdowns.
• Monitor the central stores to ensure the right level of stock is held to give a quick response to orders.
• Interface with Service Technicians and ensure their Parts and Accessories needs are being met.
• Ensure Warranty parts are returned to suppliers in a timely manner and the Warranty process is followed.

Requirements

• Must have the ability to get along with a broad customer base.
• High level of communication skills using all methods email, phone etc.
• Experience with computerized call logging and inventory systems or the ability to quickly learn.
• Ability to look up parts using the core systems.

Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV. In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.