Job Description

Overview

To assist the Senior Therapists and Spa manager in maintaining the highest standards of professionalism in all aspects of operations. To ensure all treatments are carried out to the highest standards and targets are met. To maintain the five star level of cleanliness required.

KEY AREAS OF RESPONSIBILITIES:

Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas. To be aware of all treatments offered and any promotions on offer at any given time. Responsible for achieving sales targets as set by the Treatment Manager/Senior Therapist. Assist with demonstrations/ events as required. Must adhere to training as set down by the Treatment Manager. To maintain the stock at the correct level following set standards. To use the correct quantities of products as specified by the manufacturer and not exceed that amount. Must attend all training courses as deemed necessary by the Head Therapist. Responsible for keeping up the high standard of treatment and service. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the Spa. To maintain a high standard of appearance and personal hygiene as To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. To perform any other duties deemed reasonable by management. Courtesy to guests and other members of staff at all times. Support the transition of the spa and delivery of an exceptional customer journey

Qualifications and Experience:

The candidate must have HND or equivalent qualification in beauty or complimentary therapy. Previous experience in a therapist role with ESPA AND ISHGA training would be an advantage, with a good understanding of client care and five-star treatment standards.

The successful candidate will have day-to-day responsibility for equipment, products, cleanliness and hygiene of treatment areas, and assist with demonstrations/events as required. You will also have daily responsibility of your retail sales, treatments and up selling.

You will supervise and conduct the safety of users and equipment and receive training to ensure that all relevant legislation pertaining to the health and Safety Work Law and Health and Hygiene standards are implemented and monitored.

The ideal candidate should be able to work as part of a team, but have the ability to use their own initiative; be a good communicator and have high standards in all areas of work; be professional at all times; organised and flexible around working hours and days and will be required to work weekends.

Job Types: Full-time, Part-time

Pay: 12.50-13.25 per hour

Additional pay:

Tips
Benefits:

Cycle to work scheme Discounted or free food Employee discount Free parking Health & wellbeing programme
Work Location: In person