Job Description

If you have a passion for providing exceptional service and creating memorable experiences for guests, we invite you to consider a career with us. Join our team at Queens Hotel & Spa and be a part of delivering unparalleled hospitality in one of the most beautiful locations in the UK.

We are currently in search of a skilled Spa Therapist to become a valuable member of our team. In this role, you will work alongside the Spa Manager and will be responsible for delivering spa treatments. This will involve (though not exhaustive) performing treatments as trained, and as directed by the Spa Manager, following a daily agenda supplied at beginning of each shift. Fulfil other daily tasks and requirements within the business, Spa or occasionally off site as deemed necessary to promote the Spa.

Main Duties and Responsibilities:

To always ensure delivery of guest experience to The Queens Spa brand standard

Deliver treatments to reflect training protocol standards without exemption

Retailing activity to support all treatments

Meet and greet as required

Ancillary tasks throughout the shift including laundry, housekeeping, promotions or other as directed by SOPs and the Spa Manager

To always represent the spa, on and off the premises reflected in brand standard protocols, uniform and presentation

Assist the whole team and Spa Manager in reaching budget targets

Putting the guest first with all daily tasks

To notify the Management of any Health & Safety concerns

Key Skills / Experience Requirements:

Beauty Therapy NVQ level 3 or similar (BABTEC, CIDESCO)

Proven experience working in the beauty industry

The ability to work flexible hours

Excellent communication skills

Exceptional customer service skills

A professional appearance

Benefits:

Free meals on shift

28 days of holidays (Pro Rata) increasing with service (inclusive of bank holidays)

Exceptional Career opportunities

Continuous learning and development opportunities

An opportunity to work with a great team

Job Type: part time/0hour flexible contract

Work authorisation: United Kingdom (required)

Salary: 12.77/hour

Schedule:

Weekdays mainly but flexible and weekend availability when needed

Ability to commute/relocate:

Bournemouth: reliably commute or plan to relocate before starting work (required)

Job Type: Zero hours contract

Benefits:

Company pension Discounted or free food Employee discount
Schedule:

Day shift Flexitime Monday to Friday Weekend availability
Licence/Certification:

NVQ Level 3 Beauty Therapy (preferred)
Job Type: Zero hours contract

Pay: 12.77 per hour

Benefits:

Company pension Discounted or free food Employee discount Flexitime
Schedule:

Day shift Weekend availability
Licence/Certification:

NVQ Level 3 Beauty Therapy (preferred)
Work Location: In person

Reference ID: Spa12345
Expected start date: 01/05/2025