Job Description

Why this job matters

The QA Engineering Manager manages teams executing testing activities for a portfolio of products and services, implementing rigorous standards for test quality, resource planning and resolution of issues that impede the test effort, in alignment to business strategy and requirements.

In this job, the role of the test manager is to lead and guide the testing team efficiently. You will be responsible for leading the test methodology and the individuals responsible for quality assurance of BT/EE tech co solutions. You\'ll provide technical leadership and strategic direction for all QA engineers within Web, App and Marketplace platform APIs, resolving the test project issues and ensuring effective test process improvement feedback.

You\'ll be critical in ensuring that test architecture and test plans are up to date relative to changes in the Digital landscape. You\'ll confidently lead and share knowledge with a team of engineers. You\'ll be involved in planning and monitoring the execution of automation tests in CI/CD environment. You\'ll define the automation first approach within development sprints, identify issues with the manual activities whilst using your own initiative to find the right solution for any faults found in dev, test and production.

What you\'ll be doing

• Highly responsible for ensuring the quality of the product across the tribe from different squads
• Ensuring that there are no gaps in test process followed at squad level
• Define the test automation driven QA approach and methodology for BT/EE ID platform solutions
• Steer the direction of the automation test framework
• Work directly with Technical Architects and define automation approach
• Analyze competitive products and technologies with appropriate suggestions to influence product / technology direction
• Collaborate with test and development engineers on application & testing architecture, to ensure that the approaches and technologies applied to the current implementation are sound and fit for purpose
• Coordinate the tasks within sprints and looking at ways to automate manual activities within software delivery process
• Design / architect and implement regular robust full build / deploy / test automation process across our digital platforms along with sub system integrations
• Coordinate test automation activities within projects, including planning and delivering the test phases on time and within budget while meeting all quality objectives
• Understanding of programming principles and best practice (e.g. DRY, SOLID for creating re-usable code, best practice etc)
• Own the end to end code quality and code performance KPI\'s
• Proactive monitoring of Production estate code

Skills

• Building up and leading the Testing Team to the success of project
• Defining the scope of testing within the context of each release / delivery
• Deploying and managing resources for testing
• Applying the appropriate test measurements and metrics in the product and the Testing Team
• Automation testing experience (Minimum 5 years)
• Worked with Service Virtualisation of Enterprise level API driven front and backend systems
• Expertise in testing methodologies, test techniques and agile QA practices
• Good communication skills of test status across engineering team and stakeholders
• Knowledge of Java, JavaScript, React, NodeJS, Spock, GEB, Selenium and mobile technologies
• Expertise with automated testing tools (such as WebDrive.io, Applitools, Cypress.io, TestCafe, Selenium, Karma, Saucelabs / Browserstack)
• Background in DevOps tooling for execution of automation tests such as Jenkins, GIT, PAAS, Monitoring / Log aggregation
• Experience of integrating test scripts into Continuous Integration Pipelines
• Working knowledge of JIRA / Confluence
• Understanding of complex Headless / Serverless front end and API testing requirements

Experience

• Experience in handling the Complex Data and API Testing
• Experience architecting and building test automation frameworks
• Experience with cloud technology such as AWS, Azure etc.
• Experience with BDD or TDD
• Experience working with offshore and onshore teams
• Test Management experience across major IT projects & programmes
• Overall testing strategies and implementation experience

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV with TNT Sports and NOW Entertainment
• 30% discount for friends and family on EE mobile pay monthly and SIM only plans

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says \'We embed diversity and inclusion into everything that we do. It\'s fundamental to our purpose: we connect for good.\'

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you\'ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won\'t be alone: we\'ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you\'re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON\'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BT