Job Description

Join us as a Software Asset Management Analyst

• Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• Youll be supporting the platforms operational stability and technology performance, including maintaining any systems utilities and tools provided by the platform
• This is an opportunity to join a fast paced and mature Software Asset Management team with a proven track record of delivering value to our customers

What you'll doAs an Software Management Analyst, youll be providing input to and supporting the teams activities to deliver software asset management services to customers and stakeholders throughout the bank and ensuring alignment to technical roadmaps, whilst supporting change demands from domains or centres of excellence.In addition, youll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.Your role will involve:

• Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
• Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
• Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
• Building relationships with platform, domain and relevant cross-domain stakeholders
• Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations

The skills you'll needTo succeed in this role, youll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. Youll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.Well also look to you to demonstrate:

• Technical knowledge, including platform, technology, products and domains
• Knowledge of relevant industry standard toolsets such as Flexera and ServiceNow, and processes to drive up customer service within an IT environment
• Software licensing and commercial experience for software publishers
• Experience working within an ITIL framework
• An understanding of operational principles
• Good collaboration and stakeholder management skills

Hours 35Job Posting Closing Date: 27/02/2025Ways of Working:Remote First

NatWest Group