Job Description

Role: Social Media Manager

Location: Hybrid / Leatherhead/Kingston, England (x2 days required onsite per week)

ROLE MISSION

Working in partnership with our client, the Social Media Manager will be managing the social conversations of some of the world\'s leading brands across the Beauty & Wellbeing category. Driving social media success across brands as well as hunting out \xe2\x80\x9cgolden nugget\xe2\x80\x9d opportunities for content creation and social engagement that\'ll make these brands shine on social. This opportunity is perfect for a talented and experienced individual who can translate brand personality into conversations on social media, understands how to best leverage social\'s unique strengths, and sees the bigger picture for a brand\'s presence online.

THIS ROLE IS RIGHT FOR YOU IF...

You are on top of the latest developments in social, you know what is happening behind the social media feed and know the latest reels trend and why it matters. You instinctively write in Twitter\'s character limit. You know what\'s going down in the DMs. In short, you\'re a social media GOAT-an idea generating, trend identifying, wordsmithing, conversational powerhouse who loves getting down in the trenches and at the front line of audience interaction and content creation.

ABOUT THE TEAM YOU WILL BE JOINING

You will be joining an on-site agency team who are super passionate about best-in-class social and creative. You\'ll work closely with digital specialists, brand managers and customer service partners and will report into Beauty & Wellbeing\'s Senior Social Media Manager.

WHAT YOU WILL BE DOING IN YOUR ROLE

Across no more than 3 brands you will be responsible for driving best in class social media management and involved in;

Listening and Engagement

• Listen and respond to relevant consumer comments and question
• Provide on-brand responses to influencer and consumer @mentions
• Identify opportunities for the brand to surprise and delight its audience
• Manage and nurture a network of brand advocates (or our \'Brand 100\'), identifying key engagement opportunities in organic planning

Content

• Monitor feeds for relevant opportunities to inject the brand into culture
• Create and/or edit content for TikTok/Instagram channels when required
• Spot new influencer opportunities and keep on top of UGC
• Track trending topics
• Curate content calendars and write copy for organic posts and paid/dark content if needed
• Champion platform best practice across all content developed for your brand - ensuring content is platform native
• Create and manage content briefs for creators/influencers/in-house designer and constructively feed back on the content to ensure it meets the brief and brand needs.

Planning and client partnership

• Receive and interrogate briefs from clients and supporting in brief development to creative teams and other partners
• Help to craft Tone of Voice guidance for FAQ and copy for brand\'s social channels
• Support in development in social channel strategy workstreams
• Content and campaign ideation, optimisation and planning
• Present content ideas and brand social strategy to clients

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• This job is best suited to an individual with at least 2 years of experience working in an agency or client side on brand marketing through social media.
• Level-headed, strategic thinker who\'s meticulous in their way of working
• Entrepreneurial and proactive - ability to spot opportunities to create content and help clients achieve their business ambitions
• Creative flair and excellent written communications skills and great copywriting
• Nuanced and thorough knowledge of social platforms - and how brands can best leverage them to achieve commercial results
• Keen interest in digital trends and popular culture

What experience will help you be successful

• Worked in FMCG and have a passion for beauty and wellbeing
• Stakeholder management, including internal, cross-department, clients
• Excellent written communication skills
• Proven experience of creating content for social media (TikTok beneficial) with an interest in the latest trends (I.e., social commerce)
• Worked with social media management and listening tools e.g., Brandwatch, Sprinklr
• Understanding of paid media and the role of influencers
• Experience working with content creators, videographers, photographers and design teams
• Previous experience working exposed to strategy and client-management roles

What to expect from us

• A dynamic work environment
• The opportunity to join a successful and forward-thinking organization
• Access to on-site gym, hair salon, subsidised cafeteria and discounted household item shop
• Career fulfilment working on high profile client projects
• Competitive compensation and benefits

ABOUT US

Lots of agencies say they\'re different. OLIVER is. OLIVER believes that agencies work better inside a brand\'s organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, adidas, BMW, Post Office and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes global content agency Adjust your Set, design, experience and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values; we have given you a brief overview below but would love to tell you more.

Be Ambitious - to succeed

Be Imaginative - to push the boundaries of what\'s possible

Be Inspirational - to do ground-breaking work

Be always learning and listening - to understand

Be Results-focused - to exceed expectations

We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing supertalent@oliver.agency

Follow us on oliver.talent

Job Id: 6979

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We\'ve set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Inside Ideas Group and its\' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Oliver Agency