Job Description

Job Purpose

We are looking for a proactive and detail-oriented Site Services Admin / Receptionist to join our team. This role is essential in ensuring a welcoming atmosphere for visitors and supporting various administrative functions to maintain efficient site operations.

Key Responsibilities/Accountabilities

Visitor Management:
o Welcome and sign in all visitors, ensuring proper security protocols are followed.

o Conduct site inductions for new visitors and staff, providing essential safety and operational information.

Communication Management:
o Answer incoming calls and manage service desk escalations, directing them to the appropriate team members.

o Maintain overall site communications, providing updates and information to all colleagues.

Meeting Support:
o Provide hospitality support for meetings, including food and drink orders.

o Assist with room bookings and setup for meetings and events.

Handle incoming and outgoing mail, ensuring timely distribution to appropriate personnel. PPE Orders: Manage personal protective equipment (PPE) orders and maintain inventory levels. Log jobs in Workpal, ensuring accurate tracking and management of site services requests. Event Planning: Assist in planning site events, coordinating logistics, and ensuring all requirements are met. Provide cover for the Demand & Resource Planner as needed, assisting with scheduling and resource management. Perform various administrative tasks to support the Site Services team, ensuring smooth operations.

Skills Required

Educated to Standard Grade/O Grade/National 5 level Proven experience as a receptionist or in a similar administrative role. Excellent communication skills, both oral and written Extremely customer focused outlook - Deal with customer queries providing updates to call progress Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent organisational skills and attention to detail. Ability to multitask and thrive in a fast-paced environment.
Job Types: Full-time, Permanent

Benefits:

Additional leave Canteen Company pension Cycle to work scheme Employee discount Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Store discount
Schedule:

Day shift Monday to Friday
Application question(s):

Please advise your salary expectations and notice period.
Work Location: In person