Job Description

Description

Thought Machine\'s mission is bold - to properly and permanently rid the world\'s banks of legacy technology. To achieve this, we have developed the foundations of modern banking and built core and payments technology which runs natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years - growing our team to more than 500 individuals across offices in London, New York, Singapore, Sydney and Melbourne. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase, Standard Chartered, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We\'re regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We\'ve been named AltFi\'s B2B Fintech of the Year, placed in the FinTech50, and in the IDC list of top 100 Fintechs.

Our infrastructure department supports our product engineering teams by
designing, delivering and maintaining best in class infrastructure for any and all their needs. The infrastructure department comprises the following teams, Developer Platform, SAAS, Vault Infrastructure platform. We get infrastructure at Thought Machine and we\'ve invested heavily in it from day one. We simply
wouldn\'t function without this department.

As Site Reliability Engineering Manager at Thought Machine you will manage a group of talented engineers as they identify issues and implement creative solutions to address them. You will manage your own project deliverables and contribute to the vision and strategy of your division.
We are particularly excited to hear from people who enjoy switching between engineering management and being hands-on with technical work.

DUTIES

• Working with your team closely with Product Management on defining and delivering our product roadmap.
• Actively participate in technical discussions and design reviews.
• Taking a data-driven approach and measuring your team\'s impact on internal and external clients.
• Contributing to engineering-wide initiatives as part of the engineering management team on anything from recruitment to team processes.
• Developing engineers into a high performing team and helping them in their career development.
• Prioritising the work within your team to deliver on roadmaps, product priorities, and daily activities.
• Leading by example: Code reviews and hands on technical work

Requirements

Essential

• 2+ years experience of engineering management of SRE/Platform teams.
• 4+ years of hands-on software engineering or SRE experience
• Experience of working in a cloud-native environment, using modern technology stacks similar to the stack we use at Thought Machine (Kubernetes, Istio, Kafka, AWS/GCP/Azure, OpenShift, PostgreSQL, CockroachDB, golang/python).
• Experience with SRE methodologies such as monitoring, reliability, SLIs and SLOs, automation and toil management
• Technical background to drive technical decisions and great interpersonal skills to drive communication with Product Managers and your users. You should enjoy working in environments where you have a high level of responsibility and autonomy.
• Comfortable wearing different Engineering Manager hats that suit the changing needs of a team as it evolves.
• Bring a product-first mindset to platform work.
• Experience managing teams that are on-call for production systems

Desirable

• Knowledge of banking / finance.
• Interest in working on client-facing projects, conducting scoping and defining deliverables.
• Previously helped recruit and shape brilliant engineering teams.
• Taken an active role in defining and evaluating effective team processes.
• Worked in a hyper-growth environment.

Benefits

• Highly competitive salary
• Pension plan (match up to 7%)
• Life insurance - three times annual salary
• Competitive maternity (6 months fully paid) and paternity leave (4 week fully paid)
• Shared parental leave (matched to our maternity leave for the same point in time)
• 25 days holiday and bank holidays
• Private health insurance with Bupa for you and your family
• Health cash plan (including dental and optical)
• Flexible working hours
• Cycle-to-work scheme
• Electric car scheme
• Season ticket loan
• Access to outstanding learning materials and courses
• Sports and hobby clubs, subsidised by Thought Machine
• All the latest tech you need
• Start the day properly with fresh fruit and cereals
• Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
• A talented and experienced team as your colleagues
• An environment where we encourage learning and progress
• Two charity days a year
• Weekly food pop up

Thought Machine are committed to making a measurable positive impact on people\'s everyday lives. We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth. We welcome people of all ages, backgrounds and value people who take a journey unique to them. We provide everyone with equal access to professional development. You are encouraged to apply even if your experience doesn\'t precisely match the job description.

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