Job Description

About Us

The Yorkshire Tile Company is a family run business which has been talking tiles since 1974. In store we sell tiles, bathroom suites and everything in between to our retail, trade and contract customers. We have three stores across Yorkshire and one in Newcastle with our head office in the founder city of Sheffield. Our success is reliant upon excellent customer service delivered by passionate and knowledgeable sales consultants which is where you come in.

The Role

As part of our successful sales team you'll be delivering excellent customer service and giving advice and guidance to our customers in a showroom and trade counter environment. Whether our customer is looking to transform a hallway, design their dream bathroom or need help with which adhesive and grout to use you'll be there every step of the way in the buying journey. No two days are ever the same in this fast paced sales role and we hope you'll enjoy the challenge conversing with everyone from a tiler, to a couple who've just bought their first home to a retail customer looking for a brand new bathroom design.

Duties Include:

- Building customer relationships; following through the sale from the initial enquiry, securing the order and organising delivery.

-This can include taking orders out to customers vehicles and picking orders in the warehouse when necessary to support the wider sales team
- Answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing after care service

The Person

Think you'd like to be part of our team? The successful candidate will be:

University educated

or

have previous sales experience in the tiling / home improvement sector or similar Have a minimum A-C GCSE grade in Mathematics, maths is important in this role for working out areas in customers' homes Have a passion for interiors and an eye for colour and design Highly organised, self motivated and sales orientated A positive, can do attitude A confident individual who is able to engage with all our customers in a retail & trade counter environment using communication, question and most importantly listening skills Have a passion for delivering excellent customer service, we're all about going that extra mile and hope you are too Be flexible, reliable and have a real enthusiasm for learning new things Enjoy working as part of a close knit team and have the ability to work cooperatively with others

Why Work With Us?

As a family run independently owned business we're passionate about looking after our team and one thing we think we do well is recognise and nurture potential. All our managers including our senior management team have worked their way through the ranks meaning we're not only empathetic but keen to promote from within whenever an opportunity at one of our stores arrives. We also incentivise all our sales roles with commission and as one of our senior sales assistants recently remarked, 'the sky's the limit when it comes to bonus'.

Further bonus opportunities are available on top of the starting salary.

Our showrooms are open Monday to Saturday, the successful candidate will work five days a week with a day off between Monday and Friday.

Job Types: Full-time, Permanent, Graduate

Pay: From 26,000.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Company events Company pension Employee discount Free parking On-site parking
Schedule:

8 hour shift Day shift
Education:

Bachelor's (preferred)
Experience:

Tiles / Bathroom / similar industry: 2 years (preferred)
Work Location: In person

Expected start date: 02/06/2025