Job Description

About the role Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers.

We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on things like wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well-stocked and welcoming

What we can offer you

Competitive pay

plus commission

Colleague discount

allowing you and a family member to enjoy up to 50% off your favourite Greggs products

Free hot drinks

for you to enjoy while on shift

Paid breaks

allowing you to recharge your batteries We share

10% of all our profits

with our colleagues

Health and Wellbeing App

providing Remote GP and Physiotherapy services

Holiday entitlement that grows

as your career grows with us Colleague

share plans

to help you invest and save for your future

Pension scheme

to help you plan for your future. We'll match your contributions up to 7% Confidential

employee assistance app and helpline

to help with your wellbeing

Long service awards

celebrating key milestones in your career

Savings and discounts

for your everyday shopping, leisure and wellbeing

About you

If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.



You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.