Job Description

Client Shipping co-ordinator Air FreightKey Duties and Responsibilities

• Co-ordinating all aspects of shipping high end goods, fine art and antiques, domestically and internationally

o Handling all aspects of a key client account
o Coordinating domestic and international shipments, via all methods (air, sea, road), with the main focus on air freight
o Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
o Preparing and processing all documentation and the booking of the chosen method of transportation and handling paperwork including bills of lading, labelling, timesheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
o Communicating with our client comprehensively, guiding them through the process of shipping
o Invoicing: ensuring invoices are produced on time
o Comprehensive record keeping, including on our freight management systemManaging projects:
o Manage a number of project files simultaneously including the timely booking of internal and external services e.g. transport, case making, freight etc.
o Ensure scope of project information is correct e.g. end date, projection date and value of invoice and management of costs
o Co-ordinating all aspects of shipping project items from one destination to another
o Assessing your clients individual needs on a daily basis liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc)
o Communicating with our client, ensuring client is kept up to date at all times
o Quoting and coordinating both domestic and international shipments

• Communicating with sales and operations team throughout the day
• Provide administration assistance to sales team
• Provide assistance throughout the business as and when required

The ideal candidate will possess the following:

• Proactive attitude and willingness to take on responsibility
• Attention to detail, literate and numerate
• Good computing skills, ability to use Word and Excel
• Excellent written and verbal communication
• The ability to multitask and meet deadlines
• Self-motivated and enthusiastic
• Personable, friendly, helpful and positive

SL/INDSkills:

Hamilton Mayday