a dynamic and forward thinking Shift Leader to join our team here at Minchella & Co to support our growth and help our management team meet the Companies goals and objectives.
In short,
the successful candidate will manage a group of team members at one of our sites using effective feedback and communication techniques on Company goals whilst assessing work performance and identifying areas for improvement.
Supervises team members, provides feedback where necessary and reporting team strengths and weaknesses to Management
Motivates, guides, and mentors team members to exceed goals and creates a positive working environment during shifts
Advises management in hiring and termination decisions as and when necessary
Trains new team members in Company standards, customer service, and job duties
Oversees work quality and ensures the team meets both Company and Regulation standards
Works with Management to evaluate stock, logistics, projects, and overall goals
Strictly adheres to deadlines by communicating expectations to team members
Connects with customers and develops strong relationships to encourage repeat visitation to our sites and trust within the brand
Creates an atmosphere focussed on delivering superior customer service
Maintains strong working knowledge of company products and services, and offers technical support and information to team members where necessary.
Job Type: Full-time
Pay: 12.51-12.71 per hour
Expected hours: 20 - 37.5 per week
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Weekend availability
Work Location: In person