Shared Services Administrator

Manchester, United Kingdom

Job Description


At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.If you're ready to make a real difference, we'd love to hear from you!Brief DescriptionNetwork Rail's Shared Services team are looking for a Shared Services Administrator to join our Shared Services team in Data Changes on a Fixed Term Contract for 6 months.About the role (External)Our Shared Services team delivers specialist processes that have a direct impact on the performance of Network Rail, our customers, and suppliers. These services include payroll, recruitment and onboarding, payables, receivables, financial accounting, reporting, controls and compliance, and helpdesk support.Job Title: Shared Services Administrator [Data Changes]Salary Band: Band 6 xc2xa322,932.00Hours: Full time - 35 hours per weekContract Type: 6-month Fixed Term Contract with hybrid working opportunities 2-3 days a week.Location: ManchesterClosing Date: Monday 28th April - late applications will not be accepted.Please note: this role has the potential to become permanent.What will you be doing?This role is responsible for the administration of data changes in the shared service centre, assisting in the delivery of local key performance indicators and service level agreements within Network Rail Shared Services in accordance with statutory, regulatory, contractual, customs & excise, and group policies and regulations.Please see the attached job description for further details.Main Responsibilities

  • Deliver a right-first-time administration service focused on data changes which include setting up new starters, leavers, and promotions to ensure employees are paid correctly and accurately.
  • Ensure quality administrative outputs to prevent rework and ensure data compliance, ensuring employees are paid correctly in line with their terms and conditions.
  • Consistently apply administrative duties, particularly related updates regarding amendments to an employee's record and changes to employee's personal information
  • Take personal ownership for activities allocated, be aware of related measures, and work with others to achieve team key performance indicators.
  • Operate within the pre-agreed control framework, consistently reviewing for adherence and implementing improvements where necessary.
  • Develop and continually improve relationships with key stakeholders, ensuring a customer-centric approach.
  • Support the Network Rail Better Day Everyday initiative by identifying areas of potential improvement at the daily & weekly focus groups.
  • Foster a culture of operational responsibility, promoting personal ownership for delivery.
What would the ideal candidate have?
  • Confidence and proficiency with Excel.
  • Exceptional customer focus/engagement.
  • Proven administrative and analytical skills.
  • Experience of delivering continuous improvement.
  • Excellent communication skills.
What could set you apart?
  • Occupational knowledge of subject areas
  • Working towards or educated to degree level or equivalent.
  • Processing high volume activity
  • ORACLE eBusiness Suite experience
Network Rail offer excellent benefits, including:xf0x9fx8cx9e Generous annual leave (28 days plus bank holidays), with the option to buy/sell days.xe2x9cxa8 Pension schemes.xf0x9fx8cx8d Flexible/hybrid working arrangements.xf0x9fx9ax82 75% subsidy on rail and underground season tickets.xf0x9fx9ax82 Up to 75% off leisure travel for you and your family (subject to terms and conditions).xf0x9fx8ex9fxefxb8x8f Interest-free travel loan for train and car park season tickets.xf0x9fx8ex81 Discounts at stations with your Network Rail pass.xf0x9fx95x8axefxb8x8f Volunteer leave to make a positive impact.xe2x9dxa4 Healthcare Scheme, GymPass discounts, Cycle to work plus more.xf0x9fxa7xb8 Generous maternity and adoption leave to support our employees during significant life moments.How to apply (External)Band 6 - xc2xa322,932.00Closing date: Monday 28th April. - Late applications will not be accepted.Click apply now to apply.This is a fixed term opportunity with a 6 month duration. This role has the potential to become permanent.You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.Network Rail Benefits -All offers of employment are conditional upon satisfactory completion of pre-employment checks.***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****

Network Rail

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3032091
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £22932 per year
  • Employment Status
    Permanent
  • Job Location
    Manchester, United Kingdom
  • Education
    Not mentioned