Job Description

Service TechnicianService Technician - Join Our Growing Team in Ballymena!Due to exciting growth, we are seeking a skilled Motorstore Service Technician to join our friendly team in Ballymena. If you are passionate about cars and enjoy working with a variety of makes and models, we would love to hear from you.About the roleWho we are looking for:We are open to applications from final-year apprentices and experienced technicians. Ideally, you will have:Completed or be working towards an Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).A full, valid driving licence.What we offer:We believe in looking after our team, and we offer a comprehensive package, including:Monday to Friday working hours.A competitive salary and performance-related bonus.Contributory pension and life assurance scheme.Excellent training opportunities for ongoing career development.A fantastic company health and wellbeing package, including Kingsbridge Hospital Diamond Club membership.30 days of annual leave, increasing with long service.PERKs discount card.Cycle to work scheme.If you are ready to join a supportive and growing team, apply today!This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.The company reserves the right to expand the short-listing criteria to facilitate the short-listing process.Donnelly Group is an equal opportunities employerAbout the companyAs Northern Ireland's largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.Required Criteria

• Completed or be working towards a Level 3 (or equivalent, like City & Guilds or BTEC) in a relevant automotive discipline.
• At least two years of experience in a multi-brand or non-franchise environment, either as an apprentice or a fully qualified technician.
• Familiarity with diagnostic equipment (Snap-on, Launch, etc. is a plus, but training is available).
• A full, valid driving licence.

• Customer Service
• Effective Listening
• Technical Skills
• Exceeding Customer Expectations
• Mechanical Vehicular Repairs

Donnelly Group