Job Description

An exciting opportunity has arisen to join the Surgery and Cancer Integrated Clinical Service Unit (ICSU) at Whittington Health as a Service Manager for surgical specialties.



This Service Manager post is a key position within the ICSU's management structure. The successful postholder will be operationally responsible for the service portfolio, ensuring excellent performance, demonstrating strong leadership and working to develop the services within your portfolio to ensure the delivery of high-quality patient care and experience.



The successful postholder would be joining the team at an important and interesting time, with responsibility for the continued recovery of surgical services and close involvement in the NCL clinical networks. Reporting to the General Manager for Surgery and working closely with clinical leads and senior nursing team, you will ensure the delivery of high-quality services, the provision of excellent experience for patients and that the services you manage meet regulatory and operational performance targets.



The candidate will be joining a friendly and ambitious team committed to continuous improvement and high-quality patient care.



Working with other members of the Divisional Team, the Service Manager will support the Senior Management & Clinical Teams in the planning and delivery of clinical services and ensure the achievement of key objectives. The post holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.



This will include responsibility for all aspects of planning, including service planning, project management and the production of business cases, ensuring that there are systems in place to monitor and measure Divisional and Specialty performance. They will have direct responsibility for ensuring that resources are utilised efficiently.



We are looking for a candidate who is able to lead and motivate teams, meets our organisational values of I CARE, and can contribute as a senior member of the ICSU management team.



Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.



The Service Manager has responsibility for the operational management of surgical services within the Integrated Care Service Unit (ICSU), ICSU leadership of performance monitoring and management, as well as ensuring development of systems and frameworks to ensure the achievement of key national and local objectives.



Please see the and Person Specification for a detailed breakdown of the role and its main responsibilities.