Job Description

About the team

Adult Care Services. Our vision is to offer an outstanding service to our clients and their families. You will be part of a team of 8 other Service and Maintenance Technicians and a Senior Manager that oversees the Technical Operation Officer and team. To assist with our own Customer Service team and all departments that work within HES. Going forward there is scope to move up in the Pay points if all challenges and requirements are met.

About the role

We are actively recruiting for a Service and Maintenance Technician within our team. The post holder will be required to service, maintain and repair a wide range of daily living aids, non-stock items and medical equipment both in clients' homes or in our workshop based at Mundells Welwyn Garden City.

About you

Essential:

Full Manual Driving Licence Proven Mechanical Background Empathetic and understanding of needs of older Clients. Eye for detail DBS Enhanced Check Good customer service skills This role involves lifting equipment upstairs. Good verbal and written skills Cover our Out of Hours on a rota basis once fully trained. Mon-Fri 5pm-10pm and 9am-10pm Sat, Sun and bank holidays. (This is additional to your normal day to day work and carries a premium when on call)

Desirable:

Experience of Health and Social care Understanding of Health and Safety legislation including MHRA and LOLER requirements



We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required

You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.



Job Reference: HCC27626