Job Description

Service Invoice Administrator

Chandlers Ford, Southampton

Full time, Monday to Friday 8:30 - 17:00

28,000 - 30,000

TS Group is a UK-based leader in infection control solutions and decontamination equipment serving healthcare, laboratory, and life science industries.

We are currently seeking a reliable and detail-focused

Service Invoice Administrator

to support our busy Service and Finance departments. This role plays a key part in ensuring accurate billing for service visits, parts, and contracts.

Key Responsibilities

Generate and issue service invoices accurately and in a timely manner. Review completed service jobs and engineer reports to ensure all billable items (labour, travel, parts, consumables) are captured. Collaborate with the Service Coordinators and Engineers to resolve any discrepancies or missing data. Liaise with the Finance team to process and record invoices, credit notes, and payments. Maintain accurate and up-to-date records in the company's CRM/ERP system. Support monthly reporting of service revenue and invoicing metrics. Identify and escalate any recurring issues or opportunities for billing process improvements. Carry out general administrative tasks as needed to support the team.

Skills & Requirements

Prior experience in invoicing, billing, or service administration High level of accuracy and attention to detail. Strong organisational and time-management skills. Confident communicator, both written and verbal. Proficient in Microsoft Office, especially Excel; experience with invoicing or ERP systems is desirable. Ability to manage multiple tasks and work to deadlines. Team player with a proactive and professional attitude.

What We Offer

Flexible part-time working hours to suit your lifestyle. Supportive, collaborative team culture. On-the-job training and opportunities for growth. Free on-site parking and modern office environment. Opportunity to be part of a growing, forward-thinking company. Private Healthcare Social events and work parties
Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking Private dental insurance Private medical insurance
Schedule:

Holidays Monday to Friday No weekends
Work Location: In person