Job Description

Service/Finishing Engineer

Wakefield / York

Competitive Salary

Northwest region

25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Company Vehicle and Fuel Card for Business Use

About us:

West Yorkshire Windows, part of the 60m+ Conservatory Outlet Group, is a market leader in the installation of conservatories, orangeries, double-glazed windows, living spaces, and doors. As we continue to grow, we're looking for an experienced Service Engineer to join our team in West or North Yorkshire.

It's important to us that we deliver an exceptional service to our customers. To achieve this, it is vital that our builders we use are quality focused, experienced, and passionate about providing excellent customer service. This is a great opportunity to work for a high profile, top-quality, forward-thinking business.

About the Role:

We are looking for a finishing engineer to travel to our customers and resolve issues across the Yorkshire region. Other responsibilities include:

Responsible for resolving issues with our windows, doors, bi-folds, orangeries, and conservatories. Provide excellent customer service whilst at customers properties. Ensure that all visits are completed on the first visit. To provide excellent quality work and be responsible for ensuring quality work is carried out at all times. Support the Engineering team to assist with resolving any issues as and when required. To ensure that your customer experience score is positive. Strong knowledge and experience of site Health and Safety.

What we are looking for:

Previous experience in all aspects of window, door and bi-fold fitting including fitting doors and windows, conservatories, and orangeries. The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc. Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems. Good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers. A clean driving license. The ability to work on your own and use your own initiative. Good communication skills with the ability to communicate both verbally and written. A self -motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales.

How to apply:

Ready to start your career with us? Apply with your CV or email recruitment@conservatoryoutlet.co.uk

Job Type: Full-time

Work Location: In person