Job Description

About the job your considering

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Capgemini is one of the leading Application Services providers globally and is a major player in the UK across all key sectors such as Government, Aerospace & Defence, Manufacturing, Consumer Products, Retail, Energy and Utilities.


The Application Services Practice focusses on major UK clients, on a global basis, to support, maintain and enhance their Application & Infrastructure landscapes. We support some of the largest installations of Business Applications such as SAP & Oracle as well as some of the most agile platforms on Salesforce.com or a plethora of Open Source applications.


Our Application Service exploits some of the latest market technologies & methods around Automation, Artificial Intelligence, Collaboration, Process Mining, DevOps, Agile, etc. and you will be part of the team that helps customers to keep one step ahead of their competition.


The UK AMS Delivery capability is globally renowned for sustained client service and delivery excellence. It is recognised by global advisor firms ISG and HfS as a market leader in the provision of next generation Application Development & Maintenance (ADM) services to help clients deliver their Digital Transformation strategies.

Hybrid working

: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.


If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

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Our Service Delivery Leads are key to sustaining our business growth through world class service delivery, service innovation and continual service improvement, in line with our global "ADMNext" Go to Market offer. The ability to deliver significant improvements in the service is expected, as is the ability to build strong client relationships and expand the account footprint, working closely with the Account Manager. Key elements of the role include -


Change Management Continuous Service Improvement Problem Management Team Management Process Management Service Review Financial Management Contract & Commercial Management Building a strong and trusted relationship with your client(s) Delivering the contracted service to the highest standard
You can bring your whole self to work. At Capgemini equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

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Needs to have an interest in technologies, and the ability to understand what's being done and why. This interest will be useful at time when the RM works with Live Services, as he/she will need to guide them.


Should have a software CI/delivery background, with understanding of how code should be delivered from Development, through testing and then Production.


The candidate should have the following qualities and experience:


Must have:


Technologies: A broad range, covering:


Puppet/Jenkins/Zabbix/Linux/Docker/Kubernetes Atlassian experience (JIRA, Confluence, Crowd, Bitbucket) Software packaging

Your Security Clearance

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To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.


To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.


Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.


Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does 'Get the future you want' mean to you?

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You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.


You'll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You'll be joining a professional community of experts, who have got your back and will support you, every step of the way.


You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Why you should consider Capgemini

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Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

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Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of EUR22.1 billion.


Get The Future You Want | www.capgemini.com