Job Description

Job type:
Perm

Town/City:
Basingstoke

County:
Hampshire

Salary/Rate:
Plus car and bonus

Business Sector:
ICT

Job ref:
BBBH150193

Post Date:
November 22, 2023

Service Architect +Permanent opportunity +On site in Basingstoke +DV cleared role +Competitive salary plus bonus Skills: + Service Architect +SC / DV clearance +Strong understanding of service supply chains +Experience of service operating model design for major IT systems We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. Please note, this role will require successful applicants to be based full time on site in Basingstoke. Your transferable skills and experience:

• Detailed knowledge of service management concepts and techniques;
• A strong operational understanding of service supply chains;
• Experience of service operating model design for major IT systems;
• The ability to write coherent, concise, and readable technical service documentation;
• Experience of working to tight timescales within a high energy team environment;
• Ability to lead both virtual and co-located teams;
• Ability to influence senior stakeholders both internally and externally with varying objectives.
• Service Management qualifications would be expected e.g. ITIL, ISO20000 and IT4IT.