Service Advisor
Aylesbury, Buckinghamshire, United Kingdom
Job Description
Service Advisor - \xc2\xa331,000 \xc2\x96 Main Dealership \xc2\x96 Aylesbury
Our client, a main dealership in Aylesbury is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of \xc2\xa331,000 with an excellent benefits package.
- Extra OTE of \xc2\xa341,000
- This role is full time and based on a 45 hour week plus Saturdays
- Working hours are Monday to Friday 8am to 6pm
- Saturdays are on a 1 in 4 rota and are included in the standard working hours
- Holiday entitlement starts at 23 days plus Bank Holidays. Entitlement increases based on years served.
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers\xc2\x92 needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
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Job Detail
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Job IdJD2990067
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£31000 per year
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Employment StatusPermanent
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Job LocationAylesbury, Buckinghamshire, United Kingdom
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EducationNot mentioned