Job Description

Service Administrator

Hemel Hempstead

Monday-Friday 9am-5pm

Tate are working with a long standing client, supporting with their recruitment for a Service Administrator.

This client is a market leader in their industry and offer a competitive salary, hybrid working, free parking, 25 days annual leave and free lunch when working in the office.

The Service Administrator is an integral role as you\'ll be working closely with the sales team and supporting customers with technical enquiries. The ideal candidate will possess excellent customer service and administration skills as you\'ll be responsible for logging customer enquiries and handle their requests.

Day to day responsibilities include:

Managing inbound calls and emails from customers and handling a range of technical queries/questions.

You\'ll work closely with colleagues including the sales team to help resolve customer queries, this may include supporting with occasional customer visits.

Maintain and update various logs and prepare reports for management, along with managing the administration for returned goods, liaising with customers and suppliers.

There is an opportunity to attend exhibitions, PR functions and customer events and visit other companies withing the business network.

Assisting with catalogue research and contributing to product literature.

This role will also include generic office duties, such as filing, data input and post.

To apply for this role, you must demonstrate you have excellent communication skills both written and verbal. Attention to detail is key, so you must possess accurate data entry skills and be able to provide a high standard of work.

It would be ideal if you come from a similar background, but it\'s more important you have the desire to succeed in this role, whilst delivering a high level of support and service to colleagues and customers.

As you\'ll be liaising with colleagues and customers of all levels so you should feel confident and comfortable handling enquiries and questions.

Good IT skills are required, you must be competent using MS Office Excel and Outlook and G Suite.

You can apply by attaching your CV.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Tate https://www.tate.co.uk https://www.tate.co.uk/-/media/tate/tania/tate-logo-sole.png

29/09/2023 15:56:36 GBP 25700 25700 Annum

Tate Recruitment