Job Description

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Senior Vice President, Client Service Manager

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We\xe2\x80\x99re seeking a future team member for the role of Senior Vice President, Client Service Manager to join our Corporate Trust Operation, Loan Administration Services team. This role is located in Manchester, Greater Manchester - HYBRID

In this role, you\xe2\x80\x99ll make an impact in the following ways:

• Manages multiple large projects that are in line with business goals.
• Sets team priorities and develops a shared vision and strategy to optimize team execution and performance
• Ensures work produced meets product/service standards and exceeds quality standards
• Recruits, directs, motivates and develops staff, maximizing their contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides feedback at the most critical times
• Develops and implements new processes and policies for assigned area and ensures they are operationalized by subordinate teams. Completes intricate problem resolution

To be successful in this role, we\xe2\x80\x99re seeking the following:

• Sufficient work experience with management experience preferred. Experience in managing teams
• Experience in an operational area and/or client services strongly preferred
• Strong background in Structured Finance (ideally in CLO\xe2\x80\x99s), Fund Administration and/or Alternative Asset management is strongly preferred
• Strong background in engaging institutional clients to grow revenue and/or deliver against service obligations is strongly preferred
• Strong problem-solving skills to review test results versus expected results is strongly preferred

At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:

• Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index

, Disability: IN \xe2\x80\x93 100% score * 100 Best Workplaces for Innovators, Fast Company

• CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life\xe2\x80\x99s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team \xe2\x80\x93 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve \xe2\x80\x93 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon