Job Description

Transport Services are seeking a Senior Transport Officer in our Client Team to oversee our contracted passenger transport operations for Education and Social Care clients.

The Senior Transport Officer will manage a team of three Transport Officers and oversee the provision of passenger transport for 2,200 education and social care clients, across more than 100 contracts.

They will need to balance excellent customer service with delivering cost-effective, safe, legal, contracted operations. They will undertake risk assessments, lead on safeguarding issues, review policy, implement efficiency improvements, ensure effective contract management and compliance and handle complaints/concerns.

Applicants should be educated to level 5 or have equivalent experience. They should have detailed knowledge of transport legislation and procurement, have excellent communication skills, be able to work as part of a team, and manage their own workload. They will have experience of working with vulnerable clients, managing contracts, budgets and scheduling and need strong IT skills.

West Berkshire Council offer excellent employment benefits such as:

• Flexible working wherever possible between the hours of 07.00-19.00
• Hybrid working wherever possible
• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Access to a wide range of training and development opportunities
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 29 days per annum (plus public holidays) Rising by an additional 5 days after 5 years\' service.

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

For an informal discussion regarding this post, please contact Danielle Amor, Principal Transport Officer on (01635) 519672.

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How to Apply

Please complete an online application form.

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This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

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West Berkshire Council