Job Description

HR Services, with Human Resources & Organisation Development is responsible for managing a range of HR activity and brings together four teams; Recruitment & Resourcing, Employee Lifecycle, Payroll & Pensions, and HR Systems & Data.

Working as a senior member of the HR Systems & Data Team, this role is key to the development and maintenance of HR systems and processes, and the design and production of quality staff data.

Educated to at least HNC level, ideally in an HR or IT discipline, and with demonstrable relevant experience, you will have an enthusiasm for systems and technology, and be confident in working with various forms of complex data. You will understand how key management information can be vital to effective service delivery and performance, and effectively use your initiative to drive the development of HR systems and technology in order to achieve organisational goals and compliance.

This is an exciting time to join us as we continue our journey to transform the way we deliver HR Services. This role is \xe2\x80\x9chands on\xe2\x80\x9d, delivery focussed and offers a great opportunity to shape the way we do things.

Description of Duties

• Lead the development of the SAP HR system, collaborate with HR colleagues and external software consultants, ensuring business requirements are suitably captured and communicated, and working to find, test and deliver system solutions that best meet the needs of the business
• Ensure reporting requirements are met for numerous forms of data, preparing reports, designing dashboards and responding to queries.
• Use creativity and innovation to develop improved, automated forms of data reporting
• Collaborate with colleagues to continuously improve, develop and capture standard operating procedures which ensures data integrity and governance
• Play a leading role in HR systems process improvement activity and to manage various projects to support the work of the HR Services team
• Work with other colleagues across the organisation to engage in continuous improvement projects to ensure continued efficient and effective service delivery
• Ensure the accuracy and integrity of data held within HR\xe2\x80\x99s systems and undertake regular data cleansing exercises
• Recommendation of system configuration changes that would result in more effective / efficient operations
• Provision of \xe2\x80\x98helpdesk\xe2\x80\x99 support to users of HR\xe2\x80\x99s various systems responding to e-mail, telephone and face to face enquires
• Support the Head of HR Systems and Data in identifying functionality or skills gaps with current HR systems and to make appropriate recommendations
• Design and maintain user guides and training materials to ensure users have quick access to reference materials when using HR\xe2\x80\x99s systems
• Design and delivery of training to users of HR\xe2\x80\x99s various systems to ensure users have the necessary skills and understanding to use them effectively
• Management of security profiles and user permissions across HR\xe2\x80\x99s systems, assessing current configurations to ensure users have the appropriate level of access
• Lead on the preparation, submission and communication of data for statistical returns including HESA, ensuring processes are established to collect and test data
• Prepare staffing data that supports a number of University wide initiatives, including (but not limited to) Athena Swan and HR Excellence in Research
• Collaborate with the Head of HR Systems and Data in the development and deployment of new functionality and system provision, taking responsibility for testing and implementing specific new features as directed
• Support the Head of HR Systems and Data in leading on the use and development of new system functionality, including procurement and implementation activity

Essential Criteria

• Educated to HNC standard or equivalent (preferably in an HR or IT discipline)
• Experience of utilising a range of IT systems to an advanced level, including knowledge of activities such as system security, data cleansing, system auditing and control procedures
• Advanced Excel skills
• Experience of providing end user support and troubleshooting issues to find solutions
• Experience of designing training materials and delivering end user training
• A proactive approach to work, with the ability to generate ideas and translate them into practical outcomes/solutions
• Experience of managing and leading projects
• Experience of process improvement methodology
• Experience of preparing and analysing complex MI reports
• Excellent communication skills
• Excellent numerate skills
• A flexible and positive approach

Behaviours and Competencies

The role holder will be required to evidence that they can meet the qualities associated with the following behavioural competencies, as detailed within the AUA Competency Framework.

• Managing self and personal skills

Being aware of your own behaviour and mindful of how it impacts on others, enhancing personal skills to adapt professional practice accordingly. * Delivering excellent service

Providing the best quality service to external and internal clients. Building genuine and open long-term relationships in order to drive up service standards.

• Finding solutions

Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation. * Embracing change

Being open to and engaging with new ideas and ways of working. Adjusting to unfamiliar situations, shifting demands and changing roles. * Using resources effectively

Identifying and making the most productive use of resources including people, time, information, networks and budgets. * Engaging with the wider context

Enhancing your contribution to the organisation through an understanding of the bigger picture and showing commitment to organisational values. * Developing self and others

Showing commitment to own ongoing professional development. Supporting and encouraging others to develop their professional knowledge, skills and behaviours to enable them to reach their full potential. * Working together

Working collaboratively with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process. * Achieving Results

Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

About Us

HR Services incorporates, all aspects of generalist HR and employee relations support to the organisation, payroll and pensions, and learning and development. The service is responsible for supporting the employment of University staff, providing advice and guidance on matters including staff recruitment, contracts of employment, promotion, appraisals, term and conditions, professional development etc.

The objectives of the HR Services team are to:

• Enhance the human resources, organisational capability and performance of the University
• Provide an efficient, accurate and timely service in all aspects of the employment life cycle
• Develop a comprehensive, accurate and flexible HR Information system
• Advise and support staff on employee relations, employment matters, including interpretation and application of University policies and procedures
• Provide administrative, procedural and policy development, and support and advice to University committees
• Ensure compliance with legal and policy obligations

HR Services is responsible for SAP, the University\xe2\x80\x99s HR Information system for managing and processing all staff related information. We also provide a payroll and pension service to the University and administer the University Pensions scheme.

The University

The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe \xe2\x80\x93 addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society \xe2\x80\x93 and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University \xe2\x80\x93 also home to 1,700 staff \xe2\x80\x93 is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland\'s University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University\xe2\x80\x99s sports scholars \xe2\x80\x93 many of whom compete at the highest level, including at the Olympics and Commonwealth Games \xe2\x80\x93 and for students, staff, and the wider community.

The University has twice been recognised with a Queen\'s Anniversary Prize \xe2\x80\x93 the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the \xc2\xa3214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.
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