Job Description

About us Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL\xe2\x80\x99s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience. The Student Funding Office is responsible for coordinating the provision of funding support and advice to current and prospective UCL students.

Through the various scholarship, bursary, and loan schemes on offer they process approximately 8000 applications each year and support awardees across more than 100 schemes. They are also responsible for maintaining the relationships with key funding partners and for the development of UCL\xe2\x80\x99s financial support for students.

About the role This is an exciting opportunity to join UCL\xe2\x80\x99s Student Funding team as a Senior Student Funding Officer.

The postholder will be responsible for administering a portfolio of funding schemes including US Direct Loans, UCL\xe2\x80\x99s Financial Assistance Fund and a range of other scholarship/bursary schemes as allocated by the Student Funding Manager. The role would be ideal for someone who enjoys working in a busy, dynamic environment and has a breadth of Higher Education working experience and knowledge to offer.

The postholder will work closely with the Student Funding Manager to develop policy and to identify and implement process efficiencies using relevant data analysis. They will handle student and staff enquiries, participate in open day events and be proactive in building links with internal and external stakeholders. This role is eligible for hybrid working with a minimum of 20% on site.

In addition to line managing one of the Student Funding Officers, you will be required to deputise for the Student Funding Manager when necessary.

If you have any queries about the role, please contact Shanaz Begum at: shanaz.begum@ucl.ac.uk

About you Candidates must have experience of working in Higher Education in a busy student-facing administrative office environment, and will be expected to build rapport and be comfortable working with others across different cultures and backgrounds. Previous experience of working in a student funding team and/or with US Direct loans would be a distinct advantage.

To be successful in this role you will need to be proactive, able to work independently when necessary and have a practical approach to problem solving.

What we offer As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion As London\xe2\x80\x99s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world\xe2\x80\x99s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL\xe2\x80\x99s workforce.

These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/

Available documents

University College London