Job Description

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We\'re an organisation where people matter.

We\'re continuing to build a diverse organisation which is representative of the people we serve. We want to harness the skills and expertise of our people and attract the best talent, to enable a safe and accessible railway for everyone. To learn why inclusion is important to us, please click .

About our people and the recruitment process - We\'re an inclusive employer of choice and we welcome applications from everyone!

We encourage our colleagues to work flexibly, as we know traditional working patterns don\'t always fit. If you want to consider working flexibly, just let us know and we\'ll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

We\'re also a employer and we\'ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.

Brief Description

Do you want to be an integral part of the running of one of the busiest railway networks in the UK, encompassing both metro-style lines of route and long-distance services? The Senior Network Delivery Manager sits at the very heart of our operation, with ultimate accountability of real-time train service delivery, with no two days the same. If you have significant experience leading in a challenging operating environment, with sound understanding of command and control principles, this could be the role for you.

The Senior Network Delivery Manager acts as the strategic duty leader of the Route Control team and wider Route, maximising delivery of performance and safety across the network on a shift basis to achieve the best outcome for all operators, whilst minimising overall delay through implementation of train service contingency plans and train service management protocols.

About the role (External)

Key Accountabilities

1. Assume strategic command of the rail network during major safety and performance incidents acting as Rail Incident Commander where appropriate.

2. Direct communications to the Route Executive team, National Operations Centre and senior stakeholders in regard to restoration and recovery of the network.

3. Direct development and implementation of real time strategic plans to achieve recovery targets using industry resources.

4. Lead incident reviews giving appropriate consideration to customer needs, Network Rail and train operators\' positions and establish a system to monitor and review the implementation of recommendations and the effect on future performance.

5. Accountable for maximising performance of the network at all times and lead the restoration of the timetable for all Operators by agreeing intervention strategies.

6. Lead the dissemination of safety critical and other information. Introduce and maintain a system of recording operational safety and performance incident information in accordance with the relevant company standards, procedures and statutory requirements, to provide safety, performance and management reporting information at the required frequencies.

7. Lead and direct the route co-ordination of pre-agreed plans for event management, engineering works, weather management and other risks in order to protect the delivery of the network.

8. Oversee the on-shift control team to enable professional standards to be maintained, deliver the best balance between network availability, maintenance requirements, passenger and Train Operator needs.

9. Lead the real time response to operational security issues and incidents as well as managing the integrity of sensitive operational and security documentation.

10. Facilitate lessons learnt reviews following major or significant incidents leading to trackable actions across the industry to improve response to future incidents.

Job Skills, Experience and Qualifications

Essential

\xc2\xb7 Proven strategic leadership skills

\xc2\xb7 Successful experience of and skilled in root cause analysis

\xc2\xb7 Able to demonstrate real time incident planning skills

\xc2\xb7 Excellent communication skills

\xc2\xb7 Successful experience of incident management at strategic and tactical level for stations, trains, track areas and worksites on the railway

\xc2\xb7 Successful experience of implementing emergency plans

\xc2\xb7 Holistic and geographical understanding of the railway which enables rapid management of the incident and minimises impacts more widely to the network

\xc2\xb7 Ability to build strong relationships to obtain the most appropriate advice and guidance

Desirable

\xc2\xb7 Knowledge of relevant railway industry communication systems

\xc2\xb7 In depth understanding of temporary rules and impacts of engineering work

\xc2\xb7 In depth knowledge of the operational rule book and appropriate engineering standards and legislative framework

\xc2\xb7 Operational knowledge of different stocks, engineer\'s vehicles and signalling systems (traditional and new) across the railway

\xc2\xb7 Membership to a relevant professional association (for example Institute of the Railway Operators)

How to apply (External)

Salary: \xc2\xa371,163 - \xc2\xa380,060 per annum, plus car allowance (\xc2\xa36k)

Hours: Full Time (Rostered shifts 24/7), 365 days per year.

Closing date: 23rd August 2023. - Late applications will not be accepted.

Click apply now to apply.

Drugs and Alcohol Standard:

Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

You can visit for advice on accessibility support if you\'re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits -

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Network Rail