Job Description

This role is the Change Management lead, and the focus of the role is to own and deliver a Change Plan for the CoE that effectively aligns and manages multiple technical delivery streams into the end user stakeholder groups, ensuring readiness for, and adoption of, the new capabilities that are delivered.

• Sets the principles, processes and standards for effective change management

• Owns and creates the CoE Change Plan, to align and manage multiple technical deliveries into our end user stakeholder groups

• Builds and maintains strong stakeholder relationships both internally and externally to support change delivery objectives

• Works closely with CoE functional leads to understand change requirements to support technical delivery

• Inputs to the technical delivery roadmap, representing the voice of our end user stakeholders, to ensure customer-centricity in our delivery planning

• Assesses change readiness of stakeholder groups and works with them to ensure delivery to plan

• Delivers new product adoption activity and initiatives, supported by the CoE Communications lead.

• Produces and publishes change documentation and materials to ensure clarity among stakeholder groups

• Provides regular reports on progress and issues to the CoE PMO, and works with the CoE functional leads to flag and resolve any identified issues

• Collects and reviews feedback on change effectiveness to continually refine the Change Plan and approach

• Manages CoE change requests through the change Control Board and Digital Front Door processes

Sjhape the new planning and analytics models to support the finance function |Delivering end user products to the Group Finance function.

The Senior Manager - Change Management will have

• Essentials:

- Change management experience supporting either Finance or Digital transformation in a large organisation
- Brilliant stakeholder management & engagement skills
- High standard of documentation, planning and presentation skills

• Expert Consulting - You strategically nurture relationships with key decision makers, helping them to deliver critical business changes supported by a clear and well communicated change plan
• Stakeholder Management - You own relationships with key internal and external stakeholders and use them to identify and understand upcoming change requirements. You bring expert guidance to optimise delivery of change activity
• Best Practice - You champion change management best practice, high quality engagement standards and clarity of change planning. You make sure that our change capability supports the strategic change objectives of our business and clearly links to our business strategy
• Agility - You manage and implement improvements to the work environment and ways of working. You implement collaborative working practices and continuous improvement

A FTSE 100 Telecommunications business based in London is seeking a Senior Manager - Change Management

The Senior Manager - Change Management for a leading Telecommunications business in London will have a comprehensive benefits package with a bonus.

Michael Page