Job Description

Cardiff Metropolitan University is an outward-looking, international university with a global reputation for high-quality teaching and research. Global Engagement is at the heart of the University\xe2\x80\x99s international work, supporting international students through their student journey; working with global partners to deliver Cardiff Met programmes overseas, and providing international opportunities for students, staff and partners, fostering a global outlook and cultural awareness.

The opportunity

Working as part of the Immigration Compliance Team within the Global Student Advisory Service, you will play a vital role in protecting and maintaining the University\xe2\x80\x99s Student Sponsor Licence which has a long-standing track record of compliance. This licence permits the recruitment and enrolment of international students, creating a rich and diverse student body, enhancing the learning experience for all. You will be instrumental in providing support and advice to students and staff with regards to engagement monitoring procedures and use immigration knowledge and expertise to make informed decisions. You will be meticulous with data and will be an enthusiastic and friendly professional with excellent communication and interpersonal skills coupled with a commitment to providing an excellent student experience.

You will

• Demonstrate expertise in the UK government\xe2\x80\x99s immigration regulations, taking responsibility to address any issues that may impact Cardiff Met\xe2\x80\x99s licence and ensure compliance with the legislative requirements set by UKVI. This includes, interpreting complex immigration rules in relation to individual students\xe2\x80\x99 circumstances and educational and immigration history.
• Manage, coordinate and oversee the enrolment period for new international students including immigration document checking, BRP distribution and liaison with senior staff and stakeholders across the university. This also includes management of the processes relating to obtaining and storing copies of passports/visas/academic documents to ensure compliance with the Student visa regulations.
• Use initiative and forward thinking to create, embed, manage and oversee university attendance/engagement monitoring procedures, working closely with colleagues across the University to ensure immigration regulations are adhered to. This includes providing training to academic schools regarding attendance monitoring regulations, advising on processes to ensure compliance within schools and providing accurate statistics to senior management at regular intervals and at short notice.
• Develop and deliver a transparent and effective communications plan and attendance monitoring procedure for international students, to ensure university compliance and safeguard students sponsor licence. Provide pastoral care to students who declare sensitive issues and refer and report to specialist services where appropriate.
• Manage and oversee the visa and arrival platform, providing staff training on its functions for the CAS issuing process. Act as first point of contact for system functionality and improvements and be a source of authoritative guidance to all university stakeholders.
• Line management responsibility for Immigration Compliance Officer and responsibility for training, managing and supervising the Immigration Compliance Team on key aspects of compliance work; setting and overseeing tasks and delegating work.

Why join Cardiff Metropolitan University?

In 2020, the University was named The Sunday Times \xe2\x80\x98Welsh University of the Year 2021\xe2\x80\x99; in 2021 it became the Times Higher Education \xe2\x80\x98UK and Ireland University of the Year 2022\xe2\x80\x99; and in 2022 it was ranked the top university in the UK in the People and Planet Green League.

Our Global Engagement team has a strong reputation for delivering high quality and impactful services to enable an excellent experience for both students and staff. We believe our employees are our biggest asset and we see investing in talent as vital to sustainable growth and success. We are therefore committed to improving and developing our colleagues and offer a wide range of personal and professional development opportunities including internal training courses, UK networking events and overseas staff exchanges.

We are a values-based University. We are proud of our culture and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support each other, we are kind to one another, and we are one team; we are One Cardiff Met. We encourage and embrace inclusion that enables everyone to feel respected and able to perform at their best.

In addition, the University offers highly competitive terms and conditions including:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days (pro rata if part time).
• Membership of the Local Government Pension Scheme with generous contributions.
• Flexible and remote working opportunities.
• Excellent family friendly policies.
• Award winning sports and fitness facilities with subsidised membership, plus subsidised physiotherapy/complementary therapy/sports massage.
• Access to all library facilities.
• Salary sacrifice schemes including cycle to work.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

If you would like to talk with us about this opportunity please contact Teresa Kedward-Jones, Immigration Compliance Manager at

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Further information

Please read our or visit our for information about working for us, our culture, benefits, work-life balance and our career progression and development opportunities.

Cardiff Metropolitan University