Job Description

The post holder is a member of the MIU Team, working under the direction of the Nurse Practitioners (NP), to maintain a safe and high standard of care. The Health Care Assistant (HCA) may be directed to fulfil certain clinical tasks by the NP under direct supervision. Once the HCA is trained and assessed that they can demonstrate competency, they may then perform that task without direct supervision.Location: 'based at the Urgent Treatment Centre - Cumberland with expectation to rotate to UTC Cumberland, Derriford UTC, Tavistock MIU as required.37.5hrs / week as rostered shifts 0900-1700hrs at Kingsbridge MIU to cover service 7 days / week including Public Holidays. Rotational shifts to other units may include, early, mid, late shifts 7 days a week including Public Holidays.***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***Main duties of the jobAssist the Nurse Practitioner in fulfilling their role in the physical and psychological care of patients and assist patients/relatives and carers as required. Report to the senior nurse, any problems that may arise. Comply with the quality indicator requirements for type 3 A&E/ UTC/MIU departments in England. After training and competency assessment, the HCA's clinical tasks include: Triage/'first contact'*, performing and monitoring patient clinical observations, 12 lead ECGs, simple wound care management, including wound closure and dressings, urinalysis, blood glucose testing, applying POP and other splints, health promotion, ensuring patient documentation is completed to the MIU agreed standard. *Triage or 'first contact' is only performed by HCA within the MIUs. Other duties/responsibilities include: Administrative tasks assisting the patient when 'booking in' in the absence of reception staff, monitoring, maintaining, receipting stock levels, ordering from approved lists as necessary, informing the manager of any discrepancies. Show awareness of budgetary restraints: maximise use of resources, time, and equipment, avoiding unnecessary waste. Ensure defects are reported, appropriately monitored, ensuring timely repairs are undertaken, report issues to estate services and clinical engineering. Report other incidents to senior nurse/line managers as they arise and completing Datix when necessary.About usWe are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.Date posted16 April 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,625 to xc2xa325,674 a year Per AnnumContractPermanentWorking patternFull-time, Part-timeReference number216-AH-M7125767Job locationsCumberland CentreDamerel closePlymouthPL14JZJob descriptionJob responsibilitiesTo assist the Nurse Practitioner in fulfilling his/her role in the physical and psychological care of patients and be aware of the need to assist relatives and carers. To report as soon as possible, to the senior nurse, any problems that may arise.Comply with the quality indicator requirements for type 3 A&E/UTC/MIU departments in England.Complete and monitor patient clinical observations: ensuring own documentation is completed to the MIU agreed standard.Clinical tasks will include assisting patients, their relatives and carers, performing obs, recording ECGs, aspects of wound care management, urinalysis, blood glucose testing, applying POP and splints, health promotionMonitoring stock levels- both clinical and other stores utilised within the clinical areaMaximising use of resources, time, and equipment. Ensuring defects are reported and monitoring repairs are carried out.Maintaining safety of patients, relatives. carers and staff. Reporting incidences, safeguarding issues and completing Datix when requiredIn the absence of the Receptionist undertake administrative tasksIndividual MIU key tasks as negotiated by the Manager.To be aware of and abide by UHP & Health Authority approved policies, i.e. child protection, infection control, standards and quality initiatives.The post holder is required to take reasonable care for his/her own health & safety and that of other persons who may be affected by his/her acts or omissions.Please see Full attached Job descriptionJob responsibilitiesTo assist the Nurse Practitioner in fulfilling his/her role in the physical and psychological care of patients and be aware of the need to assist relatives and carers. To report as soon as possible, to the senior nurse, any problems that may arise.Comply with the quality indicator requirements for type 3 A&E/UTC/MIU departments in England.Complete and monitor patient clinical observations: ensuring own documentation is completed to the MIU agreed standard.Clinical tasks will include assisting patients, their relatives and carers, performing obs, recording ECGs, aspects of wound care management, urinalysis, blood glucose testing, applying POP and splints, health promotionMonitoring stock levels- both clinical and other stores utilised within the clinical areaMaximising use of resources, time, and equipment. Ensuring defects are reported and monitoring repairs are carried out.Maintaining safety of patients, relatives. carers and staff. Reporting incidences, safeguarding issues and completing Datix when requiredIn the absence of the Receptionist undertake administrative tasksIndividual MIU key tasks as negotiated by the Manager.To be aware of and abide by UHP & Health Authority approved policies, i.e. child protection, infection control, standards and quality initiatives.The post holder is required to take reasonable care for his/her own health & safety and that of other persons who may be affected by his/her acts or omissions.Please see Full attachedPerson SpecificationQualificationsEssential

• One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• Equivalent demonstrable experience

Aptitude and AbilitiesEssential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care

Desirable

• Assertive but also able to defuse potentially violent situations
• Able to liaise with other healthcare professionals

Knowledge & ExperienceEssential

• Demonstrable experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work
• Proven understanding and committed to a caring approach to patients & relatives

Desirable

• Proven understanding of Adult and Child protection issues
• Proven understanding of Domestic Abuse
• Demonstrable experience in MIU/A&E
• Proven skills in basic Triage / First Contact

Person SpecificationQualificationsEssential

• One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math's, or equivalent
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• Equivalent demonstrable experience

Aptitude and AbilitiesEssential

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care

Desirable

• Assertive but also able to defuse potentially violent situations
• Able to liaise with other healthcare professionals

Knowledge & ExperienceEssential

• Demonstrable experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Demonstrable experience of time management and prioritising work
• Proven understanding and committed to a caring approach to patients & relatives

Desirable

• Proven understanding of Adult and Child protection issues
• Proven understanding of Domestic Abuse
• Demonstrable experience in MIU/A&E
• Proven skills in basic Triage / First Contact

NHS