Job Description

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JUL20238355

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Senior Hard FM Operations Manager
Reference: JUL20238355
Expiry date: 2023-08-15 17:30:00.000
Location: Westminster - WCC
Salary: Competitive
Benefits: Pension, company share scheme

Bouygues Energies & Services currently has an exciting opportunity for a Senior Hard FM Operations Manager to join our Facilities Management team working on our local government contract covering various corporate & public sites across Westminster City Council. This is a permanent full-time position, working Monday to Friday from 08:00 to 17:00.

Westminster City Council contract

Bouygues Energies & Services being an employer of choice and voted Top Employer in 2023 for the fifth year running aims to support the development of all our staff where over 2% of annual employment costs are invested into training. Our aim is to grow and develop people on this contract and anyone joining us will be given full support to take their career further.

Key Activities:

• Responsible for contractual performance through the management of a designated technical facilities service, ensuring a high level of service is carried out in accordance with the contract specification and company procedures
• Responsible for the delivery of services to the highest standard, ensuring the effective management of staff, the provision of excellent customer service and compliance with contract, statutory compliance and company requirements
• Responsible for the implementation of planned and reactive maintenance, ensuring all work is recorded on the FM Management systems
• Maintaining close liaison with the client to ensure day to day requirements of delivering the contract are met
• Responsible for the performance of all operational staff and sub-contractors
• To recruit, select, motivate and manage the Hard FM services teams, ensuring the highest impressions of quality, customer care, proactivity and professionalism to our client.
• Working 40 hours per week, from 08:00 to 17:00, Monday to Friday

Skills & Qualifications:

• Qualifications in an engineering/building services discipline and experience in a similar role
• Previous experience of managing a medium to large team across multiple sites
• Excellent team leadership skills with experience of integrating teams and improving efficiency, to deliver on own and team\'s deadlines with consistency
• Excellent customer services skills and ability to cope with demanding and varied customer requirements
• Budgetary experience and responsibility (

\xc2\xa32 million) with proven commercial acumen * Strong project management skills and organisational skills

• Computer literacy and experience of using CAFM packages
• Experience of managing all aspects of statutory compliance
• Experience of working in a local government environment would be desirable.

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Why Bouygues E&S Solutions?

Bouygues Energies & Services Solutions (BYES) is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

Bouygues E&S Solutions is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company\'s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.

Be Yourself!

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.

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