Hampshire (Covering Southampton and surrounding areas)
Job Type:
Full-time
About the Role:
Liftability is looking for an experienced and motivated
Senior Engineer
to join our growing team. This is a key role based at our office in Hamble, Southampton and working throughout the Hampshire area, responsible for overseeing engineering operations, including fault diagnosis, ordering parts, raising faults and warranties with manufacturers, and scheduling work. You'll also act as the lead engineer that others report to, with support and guidance from our Engineering Director, who brings over 18 years of industry experience.
In addition to leadership responsibilities, the role will involve the installation, maintenance, and servicing of stairlifts, domestic vertical lifts, hoists, and other mobility products. You will also support training and development by mentoring engineers on new products and procedures.
Key Responsibilities:
Act as the senior point of contact for field engineers
Order parts, raise warranty issues, and coordinate with manufacturers
Schedule and oversee job assignments
Install, maintain, and repair mobility equipment, including stairlifts, hoists, and vertical lifts
Train and support junior engineers
Maintain accurate records of work and reporting
Ensure high levels of customer service and communication
Essential Requirements:
Minimum of
5 years' experience
in the Stairlift industry
Manufacturer training certificates
Strong understanding of mechanical and electrical systems
Must be highly competent with computers and software, including Microsoft Outlook (email), Excel, and Microsoft Teams
Excellent communication and customer service skills
Ability to work independently and as part of a team
Full UK driving licence
CRB/DBS check clearance
Right to work in the UK
What We Offer:
Competitive salary based on experience
On-call and overtime rates
Regular overtime opportunities
Company van and mobile phone
22 days annual leave plus public holidays
Attendance-based incentive scheme to earn extra leave
Pension scheme
Full training on all products
Supportive and experienced leadership
Schedule:
Monday to Friday, 8:00 AM - 5:00 PM
Out-of-hours callout cover on a rota basis
Additional Pay:
Performance bonus
Work Location:
In-person, based in Hampshire and surrounding areas
Reference ID:
Liftability
Liftability is proud to be an equal opportunities employer and welcomes applicants from all backgrounds.