Job Description

Some careers open more doors than others.

If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The role of the Communications function is to protect and enhance the reputation of HSBC, and to engage our colleagues, build pride and confidence in, and commitment to, HSBC.

With 27,000 employees supporting approximately 14.5 million customers across three lines of business (Wealth & Personal Banking, Commercial Banking, and Global Banking Markets) and three brands (HSBC UK, first direct and M&S Bank), HSBC UK is of systemic importance and bears significant economic and social responsibilities. This role sits within the Communications function of HSBC UK, supporting the management and implementation of the communications strategy for WPB UK.

The role holder will be a skilled internal communicator with proven experience of planning and executing strategic internal communications across a range of digital and face to face channels. You will have excellent writing skills, be able to expertly manage a broad range of stakeholders, develop communications strategies, navigate a matrix structure with ease, and have plenty of experience in planning and producing creative content and events in a range of formats.

As a HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role, you will:

• Provide employee communications strategic planning, guidance and advice. Use employee insight to develop and advise on employee communications and inform business debate, decision making and strategy. Support employee communications campaigns from WPB and HSBC UK.
• Support the development, delivery and measurement of an effective, clear employee communications strategy for the Head of WPB UK and other selected business areas within WPB UK.
• Act as a deputy to Head of Communications, WPB UK, sharing ownership for development and delivery of the communications strategy, and supporting the development of other team members.
• Act as communications partner and trusted adviser to the office of the Head of the Head of WPB UK and other selected areas of WPB UK, working closely with the support team on a day-to-day basis.
• Develop, manage and execute leadership communications plan for WPB UK., with the Head of Communications WPB UK
• Work with leadership teams for other business areas within WPB UK, such as Mortgages and Everyday Banking
• Recommend and deliver engaging methods of communicating key messages \xe2\x80\x93 including digital, broadcast, and live events

Requirements:

To be successful in this role you should meet the following requirements:

• Able to work within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues.
• Experience in developing and implementing end-to-end employee communication plans at a senior level
• Strong experience and confidence in working directly with senior leadership teams with great stakeholder management skills
• Experience in communicating change in a creative way
• Excellent verbal and written communications skills
• Excellent knowledge of communication trends and best practice
• Understanding of role of external communication and media relations, and how to work effectively with those teams

The role is based at our head office in Birmingham on a hybrid basis. You will be expected to be in the office three days per week.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Creativepool