Job Description

An opportunity has arisen withing Digital Services to support necessary networking infrastructure upgrades to support Powys Teaching health boards' digital transformation programme. We are looking for a motivated and ambitious individual with some network experience to join the team.THIS IS A FIXED TERM POSITION FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICE.Main duties of the jobResponsible for deploying & managing Cisco Wired & Wireless network infrastructure, ensuring efficient and reliable connectivity.Responding to incidents and requests for network related faults and queries in line with departmental Standard Operating ProceduresProviding advice and support to Field Service Engineers and acting as a point of escalation for networking related issues.Proactive Monitoring and Maintenance of all network infrastructure.Travel to all health board sites as required to carry out necessary physical work.About usBeing the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.Date posted11 February 2025Pay schemeAgenda for changeBandBand 6Salaryxc2xa337,898 to xc2xa345,637 a year Per AnnumContractFixed termDuration12 monthsWorking patternFull-timeReference number070-AC012-0225Job locationsTo be agreed on appointmentTo be agreed on appointmentTo be agreed on appointmentLD3 7NSJob descriptionJob responsibilitiesNetwork Upgrades, Maintenance & Maintenance: Carry our physical and logical upgrades to the health boards digital networking infrastructure. This would include deployment & configuration of Firewalls, Switches and wireless access points will be primary focus of the role.Incident Response: Respond, investigate and work to resolve network performance or failures as they are reported, working to ensure that departmental response and resolution times are met where possible.Communications :

• Communicate effectively with colleagues and other NHS professional staff.
• Ensure working relationships are established and maintained.
• Empathise when dealing with individuals who may have barriers to understanding.
• Deal with suppliers and develop constructive relationships with internal and external stakeholders.
• Liaise, influence and negotiate effectively and efficiently within the organisation and with customers and suppliers.
• Attend meetings at all levels of the organisation as required as well as providing information and support.
• Work with external suppliers to troubleshoot complex network issues.

Documentation: Creates and maintains detailed network documentation, including diagrams, configurations, and procedures. to ensure that there is a comprehensive reference available for troubleshooting, network audits, and future upgrades.Cyber Security: Understand basic IT security principles and report risks & issues immediately.Please see attached job description for further detail.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome Job descriptionJob responsibilitiesNetwork Upgrades, Maintenance & Maintenance: Carry our physical and logical upgrades to the health boards digital networking infrastructure. This would include deployment & configuration of Firewalls, Switches and wireless access points will be primary focus of the role.Incident Response: Respond, investigate and work to resolve network performance or failures as they are reported, working to ensure that departmental response and resolution times are met where possible.Communications :

• Communicate effectively with colleagues and other NHS professional staff.
• Ensure working relationships are established and maintained.
• Empathise when dealing with individuals who may have barriers to understanding.
• Deal with suppliers and develop constructive relationships with internal and external stakeholders.
• Liaise, influence and negotiate effectively and efficiently within the organisation and with customers and suppliers.
• Attend meetings at all levels of the organisation as required as well as providing information and support.
• Work with external suppliers to troubleshoot complex network issues.

Documentation: Creates and maintains detailed network documentation, including diagrams, configurations, and procedures. to ensure that there is a comprehensive reference available for troubleshooting, network audits, and future upgrades.Cyber Security: Understand basic IT security principles and report risks & issues immediately.Please see attached job description for further detail.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcomePerson SpecificationTechnical ExperienceEssential

• Networking Experience

Desirable

• Supporting Experience

Personal ExperienceEssential

• Role Experience

Desirable

• NHS Experience

Person SpecificationTechnical ExperienceEssential

• Networking Experience

Desirable

• Supporting Experience

Personal ExperienceEssential

• Role Experience

Desirable

• NHS Experience

NHS