Job Description

With OneWeb, You\'ll Get To:

• Be part of the technology revolution in Space
• Accelerate your career through fast paced experiential learning and executive-level exposure
• Work with razor-sharp colleagues in a company where people come first
• Drive Customer Experience to the stars
• Stimulate operational excellence in a very dynamic and motivated cross-functional team

Who You Are: We are seeking a highly skilled and experienced Senior Customer Solutions Architect to join our dynamic team. As a Senior Customer Solutions Architect, you will play a crucial role in designing and implementing cutting-edge connectivity solutions across various segments, including Enterprise, Maritime, Government, and Mobility. You will collaborate with internal stakeholders and engage with aclients to create standardized test templates, develop low-level network designs, co-author technical papers, and provide expert guidance on the value of our OneWeb connectivity service. In addition, you will be responsible for building and maintaining a simulated end-user test environment and serving as a subject matter expert and escalation point for client service configuration issues.

What You\'ll Do:

\xc2\xb7 Collaborate with internal stakeholders (sales engineering, operations, systems engineering, etc.) to create standardized test templates for end-customer setups across multiple segments.

\xc2\xb7 Design low-level network architectures encompassing Metro Ethernet, SD WAN, SIP, Security, and IP VPN solutions to demonstrate the seamless integration of OneWeb\'s services.

\xc2\xb7 Co-author technical papers with Network Solution Architects to showcase the unmatched value of OneWeb\'s connectivity service across all use cases.

\xc2\xb7 Support the construction of a comprehensive simulated end-user test environment, encompassing routing, vCPEs, SD WAN, Ethernet, test equipment, physical and virtual firewalls, and traffic generators.

\xc2\xb7 Present compelling overviews of use cases, technical functionality, interoperability, and performance to distribution partners or end customers through written documents, presentations, demos, whiteboard sessions, or other suitable formats.

What It Takes:

\xc2\xb7 A minimum of seven years of hands-on experience in data networking, showcasing a track record of successfully delivering complex connectivity projects.

\xc2\xb7 Experience in designing and implementing global WANs supporting voice, video, and data applications.

\xc2\xb7 Advanced expertise in network design, devices, appliances, architecture, protocols, and topology.

\xc2\xb7 Profound knowledge of Ethernet, TCP/IP, and Optical Transport technologies, combined with a deep understanding of related industry specifications and standards (IETF, IEEE, ITU, MEF).

\xc2\xb7 Strong technical design, product sizing and costing, and architectural skills, with the ability to evangelize the use of OneWeb\'s service and managed services (SD-WAN, IP VPNs, Point-to-Point circuits, Internet Access, SIP, Managed WiFi, UCaaS, Web Security, Cloud Connect, etc.).

\xc2\xb7 Excellent communication and client-facing skills, allowing you to effectively engage and collaborate with stakeholders at all levels.

\xc2\xb7 Proven ability to meet tight deadlines while adapting to new technologies and thriving in a fast-paced team environment.

\xc2\xb7 Demonstrated experience in creating and maintaining comprehensive technical documentation.

\xc2\xb7 Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Visio.

\xc2\xb7 Serve as a trusted escalation point for any issues encountered during customer site implementation.

\xc2\xb7 Contribute to the creation of requirements for new features that enhance the usability of OneWeb\'s connectivity services.

What We\'d Love:

\xc2\xb7 In-depth knowledge of enterprise telecoms products and services.

\xc2\xb7 Previous experience supporting or familiarity with Metro Ethernet, IP VPN, Dedicated Internet Access, SD WAN, SIP, Physical and Cloud Security.

\xc2\xb7 Demonstrated experience in designing and configuring Layer 2 and Layer 3 networks (essential).

\xc2\xb7 Bachelor\'s degree in telecommunications, computer science, electrical engineering, or a related field, or an equivalent combination of training, education, and experience (essential).

\xc2\xb7 Certification as a Cisco Certified Network Professional (CCNP-SP/CCIE-SP) or Juniper Network Certified Professional (JNCIP-SP/JCIE-SP), or equivalent (essential).

\xc2\xb7 Exceptional presentation and interpersonal skills to effectively engage customers and partners (essential).

\xc2\xb7 Familiarity or experience with WDM, GPON, and P2P optical technologies (nice to have).

Where You\'ll Be: London, UK or McLean, Virginia, US

OneWeb is a global leader in connectivity from Space. We are building a constellation of Low Earth Orbit satellites with a network of global gateway stations and a range of user terminals to provide an affordable, fast, high-bandwidth and low-latency broadband communications services, connected to the IoT future and a pathway to 5G. Find out more at

OneWeb treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by OneWeb and acknowledge notice of, and understand the terms of OneWeb\'s (as amended from time to time).

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