Job Description

Xeinadin - Top 20 Accountancy Firm - UK & Ireland

Role: Senior Credit Controller

Location: Northallerton

Who Are We?

Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.

Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms.

Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people's potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.

About the Role:

As a Senior Credit Controller, you will play a key role in managing client credit accounts, ensuring timely collection of payments, and minimising bad debt exposure. You will work closely with customers and internal teams to maintain accurate financial records, resolve payment issues, and contribute to the overall financial health of the organisation.

Key Responsibilities:

Monitor and manage outstanding balances, ensuring prompt collection of overdue payments. Conduct credit assessments and set appropriate credit limits for new and existing customers. Maintain up-to-date and accurate customer account records. Follow up on outstanding debts via phone, email, and letter. Negotiate and implement payment plans for customers facing financial difficulties. Work with legal teams to escalate overdue accounts when necessary. Reconcile customer accounts, ensuring all payments are correctly allocated. Investigate and resolve payment discrepancies and customer queries efficiently. Prepare and present reports on overdue accounts, bad debts, and cash flow to the finance team. Provide insights and analysis on payment trends and customer credit risk. Work closely with the sales and customer service teams to resolve credit-related issues. Ensure seamless billing and invoicing processes in collaboration with the finance team. Ensure adherence to company credit policies and procedures. Comply with relevant regulatory and legal requirements related to credit control.

Key Requirements:

Proven experience in a Credit Controller, Debt Collector, or similar role. Strong understanding of credit management and collection procedures. Excellent communication and negotiation skills. Ability to work under pressure and handle challenging conversations. Strong organisational and time management skills. Proficiency in accounting software and Microsoft Office (especially Excel).

What We Offer:

Competitive salary and benefits package. A collaborative and supportive work environment. Opportunities for professional development and career progression. A chance to make a meaningful impact within a growing organisation.
If you are a results-driven credit professional looking to take the next step in your career, we would love to hear from you!

Job Type: Full-time

Benefits:

Company pension Employee discount Enhanced maternity leave Enhanced paternity leave
Schedule:

Monday to Friday
Work Location: In person