Job Description

This is a rewarding opportunity for an experienced Business Analyst to play a key role implementing an exciting portfolio of IT enabled change projects to support the continued growth of the Competition and Markets Authority (CMA).

About the CMA

We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.

What you will do

You will support the Director of Technology Business Services (TBS) and the Senior Project and Business Lead in implementing a portfolio of projects, covering estates, infrastructure, end user computing (EUC) and applications. You will actively seek out ways of improving business processes, acting as a catalyst for change within the organisation.

You will capture and document functional and non-functional requirements for a broad range of IT services to enable critical business change and progression and ensure that IT services and business systems are fit for purpose. Working proactively with business owners, you will clearly define and catalogue requirements using a variety of traditional and agile methods.

Using your strong problem-solving and interpersonal skills, you will also work with internal and external stakeholders including third party suppliers and colleagues to translate business requirements and develop solutions for these requirements, ensuring they can be accepted smoothly into the business. This will include managing user engagement and participating in User Acceptance Testing (UAT), pre-production testing and defect management.

What you will need

You will be skilled in the management of transformational change with experience of successfully managing multiple IT projects, including their standard documentation, using both waterfall and agile project management methodologies.

Equally essential will be your experience and understanding of requirements elicitation and prioritisation techniques such as MoSCoW, Stakeholder, Fit/ Gap and impact analysis, along with your ability to document expected behaviours and outputs.

The role also requires excellent communication, stakeholder management and problem-solving skills with a proven ability to communicate technical and non-technical information to audiences at all levels.

What we can offer you

The CMA is a hugely diverse, rewarding and stimulating place to work - an opportunity to work for the public good and to stretch and develop yourself in doing so. We offer generous benefits, including an excellent pension scheme with an average employer contribution of 27%, at least 25 days leave (increasing to 30 over five years), and generous maternity/ paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, our employee assistance programme, and our extensive flexible working options.

To find out more about this opportunity and about working for the CMA, please click on the APPLY button.

Closing date: 11:55 pm on Monday 18th September 2023.

The CMA, like many other organisations, operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives. Our staff work at least 40% of their time from their office location.

The CMA are an accredited Disability Confident Employer, and we are an equal opportunities employer, welcoming suitably qualified applicants from all backgrounds.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles.

Competition and Markets Authority