Job Description

The Digital and Technology service is key in delivering on this vision, with a growing team spanning across all areas of the University\'s digital portfolio. The department is actively engaged in an exciting journey, transitioning from a \'classic\' IT model to a product-structured, user-centric approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

As a Senior Business Analyst (SBA), you will have extensive experience across large scale, complex environments. You will play a key role, alongside other SBAs to lead our BA Community of Practice, and the day-to-day management of a group of Business Analysts within our portfolio, sharing knowledge and driving continuous improvement.

You will get the opportunity to work with stakeholders across the university to understand their existing and future business requirements, to review services and processes to identify where Digital and Technology can continue to add value. You will place the user at the centre of our design process and propose new solutions that can adapt and scale as user and university needs evolve.

Working across the full product lifecycle, you will be involved in discovery, requirements gathering, process mapping, testing, transition activities and support. You will play a pivotal role in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the portfolio and analysis team.

About you

Experience

• Demonstrable experience as a Senior Business Analyst across a large complex environment, able to influence and challenge change.
• Experience of working across - Agile including Scrum, and Waterfall environments.
• A track record of leading/mentoring and motivating teams directly and via matrix management. With experience of managing multiple resources.
• Excellent communication skills, and extensive experience of working with a diverse range of stakeholders, creating meaningful partnerships.
• You will have experience of effectively communicating complex and/or technical information to a diverse audience, leading to productive and trusted \'partnership\' working relationships across the University.
• ISEB Business Analysis or equivalent qualification are desirable but not essential.

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of \xc2\xa359,921 - \xc2\xa370,533 per annum (inclusive of 6% market supplement), dependent on experience
• 34 days annual leave plus public holidays
• Generous pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

Closing date: Monday 17 July 2023

For more information and to apply, please visit

Hays Technology have been retained by the UAL to manage the recruitment for this role. For all enquiries, please contact Stephen Turner on 0207 259 8746 or Stephen.turner@hays.com.

We are UAL

For the fifth year running, University of the Arts London is the world\'s second University for Art and Design in the QS World University Rankings\xc2\xae 2023. Our diverse and talented community comprises over 5,000 academic, professional, and technical staff. Together we are committed to social purpose. This includes creating a better a more sustainable world and championing race equality.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Our culture

UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries. We are proud of our international student and staff community and are committed to ensuring that the University offers an inclusive and supportive environment for everyone.

We are a proud Stonewall Diversity Champion and in 2022 achieved a Gold Award in the Stonewall Workplace Equality Index, helping us to ensure all LGBTQ+ people are valued and included at work. We are a member of the Race Equality Charter (REC), to help us reduce barriers that negatively impact Black, Asian and minority ethnic staff and students. We are a Disability Confident Scheme Committed employer and a member of the Business Disability Forum, which help us to recruit, retain, develop and improve the lives of disabled people in the workplace.

University of the Arts London