Job Description

Join a leading fintech company that's democratizing finance for all.

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Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world -- we'd love to have you apply.

About the team + role

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Robinhood is looking for a Senior Brokerage Operations Lead to further build out our Operations team in London, United Kingdom (UK). We are looking for an Operations professional with demonstrated experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance.



We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience. We're thrilled to be expanding internationally this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in the UK will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all.



As we transform the future of finance, we invite you to help us define our place in a global conversation.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you'll do

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Support the launch, improvement, and scaling of Robinhood UK operations, products, tools, and systems Be the point of contact and oversee day-to-day supervision of the operations and 1st line risk activities for the UK team Partner with Robinhood teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management Oversee and monitor the performance of operational business partners in line with the intercompany agreements and SLAs Continuous process efficiency improvement - leveraging data to improve operational processes and reduce operational risk Responsible for creating and maintaining operational Standard Operating Procedures and processes. Partner with the Risk & Compliance team (2nd line) to review, implement and operate the required frameworks and controls to support regulatory requirements. Command deep knowledge of operational processes and standards, tracking changes to regulations and best practices regarding investment operations. Foster a culture of professionalism, high ethical standards, personal development, and regulatory compliance and promoting the core values and risk culture.

What you bring

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Based in the United Kingdom Bachelor's degree or equivalent practical experience 6+ years of operational experience specialising in financial services Passionate about financial services and fintech Thorough knowledge and experience of topics such as: UK tax wrappers, brokerage / trading operations and operational risk management Experience working across large projects with multiple work streams and coordinating cross functional teams Exceptional attention to detail and strong problem-solving skills Experience in applying data analysis to solve business problems Excellent written and oral communication skills Collaborative mindset Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help Self-starter with ability to work independently and coordinate across multiple functional groups Resourceful and adaptive in fast-paced, entrepreneurial environments Chartered Institute for Securities & Investment certifications

Click here to learn more about available Benefits, which vary by region and Robinhood entity.



We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission--we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.



Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.