Job Description

Education : EQUIVALENTEXPERIENCE

As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals\' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco\'s promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being. Position Title: Identity and Platform Security Analyst, Operations Reporting to: Director, Global IT Operations Manager Description We are looking for a passionate Identity and Security Platform Analyst to assist in the responsibility for the delivery of Identity, Security and Access Management Services globally, ensuring that all day-to-day operational activities are carried out in a timely and reliable way. As part of the TechOps Operations team, you will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, IT Service Desk, Managed Service Providers and Infrastructure Operations. The role of Global IT Operations is crucial for our entire organisation. If employees face difficulties in accessing IT help or requesting services, it can significantly slow down the company. Conversely, if IT operations are executed well, it can transform the organisation. Since Elanco\xe2\x80\x99s separation from Eli Lilly & Company, we have taken the opportunity to design a modern operations service from scratch. Over the past two years, we have implemented the fundamentals and matured our processes. Our goal is to build upon this foundation by improving existing practices and exploring new ways to operate. For instance, we aim to increase speed and reduce manual work through automation, use data to operate more intelligently, and empower users to self-solve using new capabilities like Generative AI. The Company Elanco is a global animal health company that develops products and knowledge services to prevent and treat disease in food animals and pets in more than 90 countries. With a 64-year heritage, we rigorously innovate to improve the health of animals and benefit our customers, while fostering an inclusive, cause-driven culture for more than 10,000 employees. At Elanco, we\xe2\x80\x99re driven by our vision of food and companionship enriching life \xe2\x80\x93 all to advance the health of animals, people and the planet. Learn more at www.elanco.com. The Team The TechOps team was created following the IPO of Elanco, separating from Elanco\xe2\x80\x99s previous parent company Eli Lilly & Company. TechOps is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently, build for the future and leverage modern technologies, services and processes. Internally, we like to describe TechOps as a \xe2\x80\x98start-up within an enterprise\xe2\x80\x99! You\xe2\x80\x99ll spend your time:

• Building relationships with key staff with our outsourced vendors and internal Elanco delivery teams to ensure timely resolution and efficient escalation of issues
• Helping establish operational and service management processes across all TechOps Services, refining operational services alongside the ITSM team, as necessary
• Handling incidents, problems, requests, knowledge and changes related to Identity and Access Management services
• Ensuring security, privacy and quality practices are embedded in everything we do
• Collaborating with IT and Business stakeholders to understand business needs and pain points
• Partnering with Product Owners and Architects to provide feedback on their services, and engage in the lifecycle process of service improvement
• Engaging closely with the Elanco InfoSec team and their vendors to ensure IAM processes comply with InfoSec policies and procedures, and that both teams and respective vendors work collaboratively and efficiently together
• Attending the weekly CAB to ensure operational perspectives are represented
• Ensuring that services moving from build to run are ready to be supported, through early engagement in the Delivery Lifecycle
• Researching and understanding the end user experience, looking for opportunities to improve it
• Developing communications for various audiences (e.g., senior leaders, end users) reporting on the health of services, and progress on improvement plans
• Running side projects to help the broader Elanco IT organisation or pursue a passion project
• Improving the way we do things and looking for opportunities to simplify

Logistics The first stage is the application. After this, successful candidates will be invited to a 30min interview over web conference. Successful candidates from the first interview, will be invited to a 1-hour interview over web conference with 2 different individuals. Experiences

• Extensive experience in technology operations delivery, managing and advancing complex, global environments
• Strong understanding of Security Operations and Detect / Respond capabilities
• Broad experience across Identity, Access Management, Group Management, MFA and SSO and encryption services
• Good knowledge of SOx and GxP audit and compliance requirements
• Experience with Entra (AAD), Azure Cloud and Cloud Entitlement Mgmt., AD and all associated JML processes
• Experience working with outsourced partners to deliver IT services
• Demonstrated influence and communication skills across all levels of IT and third parties
• Demonstrated strength in facilitation skills
• Experience delivering enterprise technology solutions
• Strong organizational and communications skills with multiple examples of being able to convey complex ideas in a manner that resulted in a definitive direction and result
• Strong communication skills with examples of being able to explain things in a simple and concise way
• Strong analytical and problem-solving skills
• Able to create an environment that is transparent, collaborative and respectful

Education Requirements None Other Information Occasional travel may be required. Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status