Job Description

Business Unit: Group Business
Salary range: \xc2\xa324,400 - \xc2\xa330,500
Location: Mostly remote, depending on the location, some expectations to attend a corporate hub.
Contract Type: Permanent

Our Team

Exciting opportunities exist within our Business distribution team to provide support to the national team. As a Senior Associate, you will play a pivotal role in providing a professional, efficient, and highly skilled support service to our Senior Directors, Directors and Associate Directors, enabling the delivery of a superior customer experience.

We are looking for dynamic people, who are ready to make a real difference to a successful and expanding team. In return, we\'ll encourage and reward you, helping you deliver first class customer service, while building a successful career.

In a nutshell

• You will be responsible for servicing the day-to-day administration requirements for our customers
• Working with some of the Bank\'s largest customers and complex transactions through the accurate preparation and efficient maintenance of lending and securities documentation, and provision of a highly skilled support service to Relationship and Business Development Directors
• Contributing to the preparation of credit submissions and ultimately the input of submissions to the Business Lending Platform.
• Contributing to early identification of opportunities for further business across all areas of the Bank.

To be successful you\'ll need to bring

• Previous experience in sales and customer relationship management
• The credibility to deal effectively with customers, professional advisors and referral sources
• Experience of working with a broad range of stakeholders, internal and external
• Good knowledge of Bank policies, procedures, products, services & Bank systems i.e. Business Lending Platform, Business Scenario, Sales and Illustrations etc
• Awareness of Risk Management policies and procedures
• Commitment to consistently provide high standards of work with outstanding accuracy and attention to detail
• Capacity to cope with complex situations and to have a flexible approach to challenges and pragmatic approach to problem solving.

The icing on the cake would be

• Experience in completing complex KYC

We\'re looking for a self-motivated and enthusiastic individual, who is ready and able to make a real difference in our team. This is a great opportunity to join at a busy and exciting time\xe2\x80\xa6..

Just to flag

Not sure you\'ve all the skills? That\'s okay - still apply as we value passion and potential so tell us why you\'d be great in your application.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)\xe2\x80\x8b plus the option to buy more
• Up to five extra paid well-being days per year\xe2\x80\x8b
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension and free private medical cover
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK\xe2\x80\x8b (where the role allows)

And there\'s no waiting around, you\'ll enjoy these benefits from day one.

Feeling insatiably curious about this role? Apply as soon as you can. If we\'re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We\'re all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We\'re making great strides towards achieving our ambition of becoming the UK\'s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We\'re putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people\'s lives. We strive to create positive experiences for our millions of customers and our purpose, \'Making You Happier About Money\', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We\'re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we\'re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we\'ll need you to confirm you have the right to work in the UK.

If you\'re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years\' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we\'ll ask for six years of regulatory references, and once in the role, you\'ll be subject to periodic employment checks.

Advertised: 08 Sep 2023 GMT Daylight Time
Applications close: 17 Sep 2023 GMT Daylight Time

Virgin Money