Job Description

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada\xe2\x80\x99s Great Places to Work six years in a row! Key responsibilities;

• Assist the Lead Analyst in the delivery of service within Pharmaceutical Vertical.

• Be responsible for maintaining excellent output quality
• Providing Monthly reconciliation reporting, where required.
• Assess service additions and new onboarding requirements, ensuring capacity and capability can be met.
• Documenting and maintaining training records, across the team as well as being responsible for the delivery of new and ongoing Pharmacovigilance training.
• Investigating all Potential Service Quality Issues and recording Quality Control Step
• Excellent communication and people skills, handling the day to day running of the Pharmaceutical team.

Requirements

The role of Senior Pharmaceutical Analyst will be responsible for creating, maintaining and delivering Pharmaceutical compliance training across the Pharma Vertical. This will need excellent communication, organisational skills and the ability to manage the day to day service delivery for our Pharmaceutical brands. This role often requires fast thinking and decision making to ensure a seamless service. Reconciliation of data, quality control steps and a deep understanding of both internal and external systems will be required to maintain the 100% SLA that this service offers. Knowledge of Pharmacovigilance and FDA requirements are vital in this role. Keeping up to date on the latest guidelines, communicating these to the Pharmaceutical Analysts, and wider business, is required.

• 3 years experience in the delivery of Pharmacovigilance services
• Previous line management experience
• Strong understanding of FDA regulations and compliance
• Proven experience of implementing and recording training programs
• Ability to oversee day to day service delivery
• Flexible, enthusiastic and confident working approach
• Ability to work under pressure
• Attention to detail
• Self-motivated and able to work independently without close supervision
• Excellent communication skills
• Great organisational skills with the ability to prioritise
• Proactive, enthusiastic and willing member of a team

Benefits

Our rewards are as unique as our culture, and we want to attract the best people and retain them. Not only will we ensure that your development is key, but you will be joining a fantastic team of like-minded people who work together as one team to achieve a shared vision. We offer an excellent salary and benefits package which includes:

• Market competitive pay rates based your skills and experience
• Discretionary bonus scheme
• 33 days holiday including Bank Holidays (20 days in the US)
• Critical Illness insurance
• Life Insurance Cover
• Healthcare Cash Plan / Healthcare, dental and vision plan
• An attractive pension / 401k retirement plan scheme
• Cycle to Work Scheme
• Employee perks schemes offering discounts, rewards, giveaways and more
• Mental health wellbeing portal and access to an in-house clinical psychologist
• Flexible working opportunities

Statement: \'This work meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post. Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com