Job Description

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Overview

The role holder is responsible for providing administrative support and oversight to client mandates, maintaining a high level of administrative standards across multiple portfolios which vary in complexity. Working alongside the team Manager this is an important role, our aim being primarily to achieve standardised and controlled support across all assigned mandates, consistent quality and timeliness of administrative and regulatory processes.

Key Accountabilities and Main Responsibilities

• Supporting the team Manager in oversight of the day-to-day administrative activity onteam whilst taking on day-to-day activities to support the team and team deliverables
• Tracking completion of all administrative activity ensuring a consistent approach is applied across all clients including the completion of quality control checks across each activity as required
• Monitoring the various administrative workflows to ensure all activities are completed in a timely manner in line with agreed SLAs
• Monitoring the central team mailboxes / work queues ensuring each team member is trained appropriately when assigning activities for completion
• Preparing / reviewing monthly reporting and MI

Experience & Personal Attributes

• Third level qualification in Accountancy, Finance or a business related discipline -or- relevant experience related to the position
• Experience in banking or financial services, with circa 4 years\' experience working in a related field
• Ability to demonstrate a disciplined and systematic approach to work with a proven capability of working effectively on own initiative
• Ability to prioritise work and manage multiple tasks, demonstrating strong organisational skills
• Track record of demonstrating a high level of accuracy, attention to detail and a track record of successfully meeting deadlines
• Able to interact personably and professionally with staff and customers of all levels as well as with senior executives both within and outside the company
• Strong interpersonal skills with proven ability to communicate across different levels, both verbally and in writing. Excellent report writing skills are a prerequisite.
• Can demonstrate a high awareness of and adherence to confidentiality and standards of professionalism
• Excellent knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook

About Us: Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients\' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

About the Team:

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.

Link Group