Job Description

The Role:

As Senior Administrator, you'll be the operational backbone of the company -- supporting all departments and ensuring seamless administration across customer orders, team coordination, and daily business processes. You'll have a strong sense of responsibility and be confident taking initiative to keep things moving efficiently.

Key Responsibilities:

Oversee day-to-day admin tasks and ensure all documentation is up to date and correctly filed Manage incoming enquiries and liaise with clients professionally via phone and email Prepare, process, and track customer contracts, invoices, and order documentation Coordinate job files and ensure all information is shared between sales, surveyors, and fitting teams Assist with scheduling surveys and installations Maintain Google Sheets and CRM data (HubSpot preferred) Handle post-install follow-ups and feedback logging Ensure business compliance through organised and efficient processes

What We're Looking For:

2+ years' experience in a senior admin or operations support role Highly organised, proactive, and able to multitask with ease Excellent written and verbal communication skills Tech-savvy and confident using CRM systems, Google Workspace, and spreadsheets Professional, discreet, and reliable with strong problem-solving abilities Previous experience in construction, renovations, or a similar field is a bonus Ability to work under pressure and to tight deadlines

What You'll Get:

Competitive salary with room for progression A supportive and collaborative working environment Involvement in exciting, fast-moving projects Direct input into process improvements and business growth The chance to be a key part of a growing team with long-term opportunities
Job Types: Full-time, Permanent

Pay: 23,704.00-25,486.00 per year

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person